IT Analyst

Date: Jan 3, 2019

Location: Erie, PA, US, 16506

Job requisition: 11864
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Division or Field Office:

Business Apps & Sprt Division

Department of Position: Claims Tech Department 

Work from:

 

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

 

Position Summary

Coordinates transitions to new vendors, new business or technical processes, new technology or significant changes to current technology. Implements changes that will affect business or technical processes with a moderate to high impact for stakeholders and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business, Data, Business Intelligence, Security, Quality, User Experience, &/or Production Control.

 

We’re looking for talented and motivated business intelligence/data analysts to join our team.  The ERIE’s Claims technology department is currently working on an innovative, exciting claims application - Guidewire.  Supporting the data within this system is vital to Claims operations. ERIE IT is an organization built on quality, teamwork and going the extra mile. As a business intelligence/data analyst in The ERIE’s Claims technology department you will help make it easier for our employees to utilize data to help our customers in their darkest hours.

The following are additional preferred qualifications and experience for this role:

  • Claims processing knowledge
  • Knowledge of Business Object, Qlik and other related business Intelligence tools
  • Knowledge of Data modeling
  • Ability to lead workshops to clarify user requirements
  • Ability to lead the development and execution of formal test plans
  • A passionate, persistent and creative person who wants to get things done

Duties and Responsibilities

  • Analyzes business or technical processes with a moderate to high impact for stakeholders.
  • Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes
  • Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects. Â
  • Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).
  • Ensures actions are in alignment with enterprise strategies.
  • Participates in the execution and implementation of solutions.
  • Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
  • Competencies

    Ability To Learn And Follow Procedures

    Ability to Manage Complexity

    Business Acumen

    Decision Making

    Developing And Maintaining Relationships

    Influencing Skills

    Information Management Skills

    Interpersonal Communication

    Job-Specific Knowledge

    Planning And Organizing

    Problem Analysis

    Resourcefulness

    Service Orientation

    Time Management

    Using Tables And Graphs

    Qualifications

    Minimum Educational Requirements and Experience Equivalencies: • Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience; or • Associate's degree in a technical field, plus four years' related experience; or • High school diploma plus six years' related experience.

    Physical Requirements

    Lifting 0-20 lbs; Occasional (<20%)

    Lifting 20-50 lbs; Occasional (<20%)

    Lifting Over 50 lbs; Rarely

    Driving; Occasional (<20%)

    Pushing/Pulling; Rarely

    Manual Keying/Data Entry; Frequent (50-80%)

    Climbing; Rarely


    Nearest Major Market: Erie

    Job Segment: Claims, Business Intelligence, User Experience, Insurance, Technology

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