Material Damage Adjuster II

Date: Jan 3, 2018

Location: Chicago, IL, US, 60616

Job requisition: 6910
Apply now »
Share this Job

Position Summary

Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage within authority.

  • This position works from home ideally living in DuPage, Lake or Cook Counties and servicing the Greater Chicago Land area.
  • Candidates with above minimum qualifications may be considered for a Material Adjuster II position.
  • A company car is provided.

Duties and Responsibilities

  • Handles all material damage claims as assigned.
  • Makes arrangements with repair shops, Policyholders or claimants to inspect vehicles. Photographs damaged areas and writes estimates on all claims when necessary. Determines rental needs and controls costs according to company guidelines.
  • Negotiates with repair shops on cost of repairs. Establishes value and settles total losses. Handles disposal of salvage within authority.
  • Distinguishes cause of damage for appropriate policy coverage.
  • Issues settlement checks and keeps appropriate records.
  • Establishes rapport with Agents and claims adjusters.
  • Contacts Policyholders and claimants regarding complaints stemming from original adjustment.
  • Attends appropriate training sessions.
  • At the request of Underwriting, evaluates antique and classic cars for coverage value.
  • Duties and Responsibilities (cont'd if applicable)

    Competencies

    Ability To Learn And Follow Procedures

    Ability to Manage Complexity

    Arithmetic Computation

    Decision Making

    Developing And Maintaining Relationships

    Information Management Skills

    Interpersonal Communication

    Job-Specific Knowledge

    Numerical Reasoning

    Oral Communication

    Planning And Organizing

    Problem Analysis

    Service Orientation

    Time Management

    Qualifications

    High school diploma, or GED, required. Two years of experience in body shop or insurance claims adjusting, including estimate writing OR completion of ERIE’s Smart Start Program, required. Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Willingness to obtain and maintain any required licenses. Valid driver’s license and good driving record required.

    High school diploma, or GED, required. Two years of experience in body shop or insurance claims adjusting, including estimate writing OR completion of ERIE’s Smart Start Program, preferred. Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Willingness to obtain and maintain any required licenses. Valid driver’s license and good driving record required.

    All Erie Employees with a telecommuting arrangement in which they consistently work remotely during part, or all, of their work schedule must have in their regular remote work location, access to business class internet service providing 3 megabytes (3 MBs) or more of bandwidth.  For this purpose, business class internet means internet service with a static IP address, dedicated connections and guarantees or service level agreements (SLAs) addressing relevant performance characteristics.  The internet service bandwidth requirement is subject to revision from time to time based on the requirements of ERIE’s systems

    Physical Requirements

    Lifting 0-20 lbs; Occasional (<20%)

    Lifting 20-50 lbs; Occasional (<20%)

    Lifting Over 50 lbs; Occasional (<20%)

    Driving; Frequent (50-80%)

    Pushing/Pulling; Frequent (50-80%)

    Manual Keying/Data Entry; Often (20-50%)

    Climbing; Rarely


    Nearest Major Market: Chicago

    Job Segment: Telecom, Telecommunications, Underwriter, Adjuster, Claims, Insurance, Technology

    Find similar jobs: