IT Analyst

Date: Jan 1, 2019

Location: Erie, PA, US, 16530

Job requisition: 12518
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Division or Field Office:

Information Technology Division

Department of Position: Infrastructure Eng & Dlv Dept 

Work from:

 

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

 

Position Summary

Coordinates transitions to new vendors, new business or technical processes, new technology or significant changes to current technology. Implements changes that will affect business or technical processes with a moderate to high impact for stakeholders and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business, Data, Business Intelligence, Security, Quality, User Experience, &/or Production Control.

 

This role will perform as a Release Manager as follows:

Release Manager (Analyst) Job Overview:

The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, Projects and Programs. Where necessary you’ll provide tools and services to help product management and project teams manage and deploy releases into production.

You will be responsible for implementing and managing release processes for code through development, test, and production environments. The Release Manager Job function works collaboratively with all participants in software development projects and is supportive of developers and testers as they set up their build dev/test environments. The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, Projects and Programs. Where necessary you’ll provide tools and services to help product management and project teams manage and deploy releases into production.

This position also works with IT management to improve processes and practices associated with continuously building, deploying, and updating software and environments.

The Release Management responsibilities also include building the IT Release Calendar in working closely with the IT release managers from different portfolios across IT and centralizing view of all releases. Leads the effort of defining the IT strategic direction for release management tools for IT to ensure the process requirements of release management are built in. The Release Manager will assist in managing projects and interdependencies to ensure milestone adherence to ensure the integrity of the release can be measured.

Duties and Responsibilities

  • Analyzes business or technical processes with a moderate to high impact for stakeholders.
  • Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes
  • Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects. Â
  • Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).
  • Ensures actions are in alignment with enterprise strategies.
  • Participates in the execution and implementation of solutions.
  • Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
  • Competencies

    Ability To Learn And Follow Procedures

    Ability to Manage Complexity

    Business Acumen

    Decision Making

    Developing And Maintaining Relationships

    Influencing Skills

    Information Management Skills

    Interpersonal Communication

    Job-Specific Knowledge

    Planning And Organizing

    Problem Analysis

    Resourcefulness

    Service Orientation

    Time Management

    Using Tables And Graphs

    Qualifications

    Minimum Educational Requirements and Experience Equivalencies: • Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience; or • Associate's degree in a technical field, plus four years' related experience; or • High school diploma plus six years' related experience.

    Physical Requirements

    Lifting 0-20 lbs; Occasional (<20%)

    Lifting 20-50 lbs; Occasional (<20%)

    Lifting Over 50 lbs; Rarely

    Driving; Occasional (<20%)

    Pushing/Pulling; Rarely

    Manual Keying/Data Entry; Frequent (50-80%)

    Climbing; Rarely


    Nearest Major Market: Erie

    Job Segment: Testing, User Experience, Business Intelligence, Technology

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