Intern II-ERIE Experience

Date: Jan 24, 2019

Location: Erie, PA, US, 16530

Job requisition: 13305
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Division or Field Office:

Customer Service Division

Department of Position: ERIE Experience Department 

Work from:

Corporate Office, Erie, PA

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

 

Position Summary

The ERIE Experience team is responsible for defining and maturing ERIE’s digital, multi-channel strategy.  The Experience Programs are responsible for setting program vision, prioritizing projects, and providing business outcomes. The intern will be working with the team to evaluate business value and needs along with defining key performance measures, prioritizing improvements, and defining SLAs on the digital experience products. The intern in the ERIE Experience Department will, under close supervision, perform functional duties for assigned division. Perform special projects as required.

 

Duties and Responsibilities

  • Performs various tasks related to the achievement of division objectives.
  • Conducts research and gathers information and assists in creating presentations as required.
  • Analyzes data and reports findings.
  • Verifies and enters data into appropriate system, and updates electronic files.
  • Provides clerical and administrative support as needed.
  • Completes special projects as required.
  • Competencies

    Ability to Manage Complexity

    Developing And Maintaining Relationships

    Information Management Skills

    Interpersonal Communication

    Job-Specific Knowledge

    Oral Communication

    Planning And Organizing

    Problem Analysis

    Service Orientation

    Time Management

    Qualifications

    High school diploma, or equivalent, required. Pursuit of Bachelor's degree with completion of sophomore year in a relevant field required. Minimum 3.0 GPA required. Working knowledge of word processing, spreadsheet and presentation software preferred.

    Physical Requirements

    Lifting 0-20 lbs; Often (20-50%)

    Lifting 20-50 lbs; Occasional (<20%)

    Lifting Over 50 lbs; Occasional (<20%)

    Driving; Rarely

    Pushing/Pulling; Occasional (<20%)

    Manual Keying/Data Entry; Frequent (50-80%)

    Climbing; Rarely


    Nearest Major Market: Erie

    Job Segment: Intern, Entry Level

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