Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Property Adjuster I
Property Adjuster I Ashville, NC, US, 28704 Sep 6, 2025
Ashville, NC, US, 28704 Claims
Claims Facilitator
Claims Facilitator Cary, NC, US, 27518 Aug 25, 2025
Cary, NC, US, 27518 Claims
ERIE Experience & Customer Service Intern
ERIE Experience & Customer Service Intern Erie, PA, US, 16501 Sep 5, 2025
Erie, PA, US, 16501 Internships
Inside Claims Representative I
Inside Claims Representative I Fort Wayne, IN, US, 46804 Aug 28, 2025
Fort Wayne, IN, US, 46804 Claims
Policy Servicing Specialist I
Policy Servicing Specialist I Harborcreek, PA, US, 16510 Aug 15, 2025
Harborcreek, PA, US, 16510 Other
Claims Facilitator
Claims Facilitator Warrendale, PA, US, 15086 Sep 4, 2025
Warrendale, PA, US, 15086 Claims