Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Title Location Department
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Senior Experience Analyst
Senior Experience Analyst Erie, PA, US, 16504 Mar 15, 2024
Erie, PA, US, 16504 Customer Service
Inside Claims Representative
Inside Claims Representative Cary, NC, US, 27518 Mar 12, 2024
Cary, NC, US, 27518 Customer Service
Claims Support Specialist II
Claims Support Specialist II Hagerstown, MD, US, 21742 Mar 11, 2024
Hagerstown, MD, US, 21742 Claims
Property Adjuster II
Property Adjuster II Hagerstown, MD, US, 21742 Mar 6, 2024
Hagerstown, MD, US, 21742 Claims
First Notice of Loss (FNOL) Representative II
First Notice of Loss (FNOL) Representative II Erie, PA, US, 16530 Mar 3, 2024
Erie, PA, US, 16530 Customer Service
Claims Facilitator
Claims Facilitator Canton, OH, US, 44711 Mar 2, 2024
Canton, OH, US, 44711 Customer Service
Policy Servicing Specialist I
Policy Servicing Specialist I Harborcreek, PA, US, 16510-4674 Feb 28, 2024
Harborcreek, PA, US, 16510-4674 Other
Customer Advocate I
Customer Advocate I Erie, PA, US, 16530 Feb 28, 2024
Erie, PA, US, 16530 Customer Service
Claims Facilitator
Claims Facilitator Cary, NC, US, 27518 Feb 26, 2024
Cary, NC, US, 27518 Customer Service
Claims Facilitator
Claims Facilitator Peoria, IL, US, 61611 Feb 26, 2024
Peoria, IL, US, 61611 Customer Service
Inside Claims Representative
Inside Claims Representative Nashville, TN, US, 37027 Feb 20, 2024
Nashville, TN, US, 37027 Customer Service