Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Title Location Department
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Claims Support Specialist II
Claims Support Specialist II Hagerstown, MD, US, 21742 Apr 11, 2024
Hagerstown, MD, US, 21742 Claims
Training Delivery Specialist II
Training Delivery Specialist II Erie, PA, US, 16510 Apr 10, 2024
Erie, PA, US, 16510 Customer Service
Property Adjuster II
Property Adjuster II Hagerstown, MD, US, 21742 Apr 3, 2024
Hagerstown, MD, US, 21742 Claims
Medical Management Specialist
Medical Management Specialist Hagerstown, MD, US, 21742 Apr 3, 2024
Hagerstown, MD, US, 21742 Claims
First Notice of Loss (FNOL) Representative II - now starting at $21.06/hr Erie, PA, US, 16530 Customer Service
Claims Facilitator
Claims Facilitator Bethlehem, PA, US, 18018 Mar 29, 2024
Bethlehem, PA, US, 18018 Customer Service
Policy Servicing Specialist I
Policy Servicing Specialist I Harborcreek, PA, US, 16510-4674 Mar 28, 2024
Harborcreek, PA, US, 16510-4674 Other
Customer Advocate I
Customer Advocate I Erie, PA, US, 16530 Mar 28, 2024
Erie, PA, US, 16530 Customer Service