Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Liability Adjuster
Liability Adjuster Rochester, NY, US, 16423 Dec 31, 2024
Rochester, NY, US, 16423 Claims
Inside Claims Representative
Inside Claims Representative Lexington, KY, US, 40513 Jan 3, 2025
Lexington, KY, US, 40513 Claims
Inside Claims Representative
Inside Claims Representative Erie, PA, US, 16510 Jan 21, 2025
Erie, PA, US, 16510 Claims
Customer Satisfaction Consultant
Customer Satisfaction Consultant Erie, PA, US, 16503 Jan 22, 2025
Erie, PA, US, 16503 Customer Service
Customer Satisfaction Analyst II
Customer Satisfaction Analyst II Erie, PA, US, 16503 Jan 22, 2025
Erie, PA, US, 16503 Customer Service
Claims Support Specialist II
Claims Support Specialist II Rochester, NY, US, 14623 Dec 26, 2024
Rochester, NY, US, 14623 Claims
Claims Facilitator
Claims Facilitator Mechanicsburg, PA, US, 17055 Jan 14, 2025
Mechanicsburg, PA, US, 17055 Claims
Claims Facilitator
Claims Facilitator Pittsburgh, PA, US, 15086 Jan 7, 2025
Pittsburgh, PA, US, 15086 Claims