Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Project Manager (IT)/Sr Project Manager (IT)
Project Manager (IT)/Sr Project Manager (IT) Erie, PA, US, 16504 Dec 7, 2024
Erie, PA, US, 16504 Information Technology
Processing Clerk
Processing Clerk Harborcreek, PA, US, 16510 Dec 20, 2024
Harborcreek, PA, US, 16510 Administrative/Clerical
Mail Specialist I
Mail Specialist I Erie, PA, US, 16506 Dec 11, 2024
Erie, PA, US, 16506 Other
Claims Support Specialist II
Claims Support Specialist II Knoxville, TN, US, 37938 Nov 23, 2024
Knoxville, TN, US, 37938 Claims
Claims Support Specialist II
Claims Support Specialist II Rochester, NY, US, 14618 Dec 19, 2024
Rochester, NY, US, 14618 Claims
Claims Facilitator
Claims Facilitator Richmond, VA, US, 23230 Nov 26, 2024
Richmond, VA, US, 23230 Claims
Claims Facilitator
Claims Facilitator Harrisburg, PA, US, 17055 Dec 13, 2024
Harrisburg, PA, US, 17055 Claims
Claims Facilitator
Claims Facilitator Raleigh, NC, US, 27518 Dec 14, 2024
Raleigh, NC, US, 27518 Claims