Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Policy Servicing Specialist I
Policy Servicing Specialist I Harborcreek, PA, US, 16510 Aug 15, 2025
Harborcreek, PA, US, 16510 Other
Customer Care Specialist
Customer Care Specialist Erie, PA, US, 16530 Aug 28, 2025
Erie, PA, US, 16530 Customer Service
Property Adjuster I
Property Adjuster I Ashville, NC, US, 28704 Aug 8, 2025
Ashville, NC, US, 28704 Claims
Claims Facilitator
Claims Facilitator Cary, NC, US, 27518 Aug 25, 2025
Cary, NC, US, 27518 Claims
Inside Claims Representative
Inside Claims Representative Canton, OH, US, 44718 Aug 25, 2025
Canton, OH, US, 44718 Claims
Inside Claims Representative
Inside Claims Representative Mechanicsburg, PA, US, 17055 Aug 26, 2025
Mechanicsburg, PA, US, 17055 Claims
Inside Claims Representative
Inside Claims Representative Fort Wayne, IN, US, 46804 Aug 28, 2025
Fort Wayne, IN, US, 46804 Claims