Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Property Adjuster II
Property Adjuster II Ashville, NC, US, 28704 Oct 7, 2025
Ashville, NC, US, 28704 Claims
ERIE Experience & Customer Service Intern
ERIE Experience & Customer Service Intern Erie, PA, US, 16501 Oct 4, 2025
Erie, PA, US, 16501 Internships
Claims Facilitator
Claims Facilitator Mechanicsburg, PA, US, 17055 Oct 3, 2025
Mechanicsburg, PA, US, 17055 Claims
Inside Claims Representative I
Inside Claims Representative I Cary, NC, US, 27518 Oct 3, 2025
Cary, NC, US, 27518 Claims
Claims Facilitator
Claims Facilitator Erie, PA, US, 16510 Oct 3, 2025
Erie, PA, US, 16510 Claims
Inside Claims Representative I
Inside Claims Representative I Brentwood, TN, US, 37037 Sep 26, 2025
Brentwood, TN, US, 37037 Claims