Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Policy Servicing Specialist I
Policy Servicing Specialist I Erie, PA, US, 16510-4674 May 14, 2023
Erie, PA, US, 16510-4674 Other
Liability Specialist
Liability Specialist Nashville, TN, US, 37027 May 27, 2023
Nashville, TN, US, 37027 Claims
Inside Claims Supervisor
Inside Claims Supervisor Parkersburg, WV, US, 26101 May 26, 2023
Parkersburg, WV, US, 26101 Customer Service
Inside Claims Representative
Inside Claims Representative Peoria, IL, US, 61611 May 4, 2023
Peoria, IL, US, 61611 Customer Service
Inside Claims Representative
Inside Claims Representative Murrysville, PA, US, 15668 May 26, 2023
Murrysville, PA, US, 15668 Customer Service
Inside Claims Representative
Inside Claims Representative Harrisburg, PA, US, 17055 May 11, 2023
Harrisburg, PA, US, 17055 Customer Service
Inside Claims Representative
Inside Claims Representative Richmond, VA, US, 23230 May 11, 2023
Richmond, VA, US, 23230 Customer Service
Customer Service Representative (FNOL)* Some Remote Opportunity Erie, PA, US, 16530 Customer Service
Customer Advocate I
Customer Advocate I Erie, PA, US, 16530 May 14, 2023
Erie, PA, US, 16530 Customer Service
Commercial Payment Specialist
Commercial Payment Specialist Harborcreek, PA, US, 16510 May 9, 2023
Harborcreek, PA, US, 16510 Customer Service
Claims Support Specialist II
Claims Support Specialist II Knoxville, TN, US, 39722 May 27, 2023
Knoxville, TN, US, 39722 Claims
Claims Facilitator
Claims Facilitator Nashville, TN, US, 37027 May 26, 2023
Nashville, TN, US, 37027 Customer Service