Commercial Liability Claims Specialist

Date: Jul 31, 2020

Division or Field Office:

Charlotte Branch Office

Department of Position: Claims Department 

Work from:

 

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

 

Position Summary

Exercises independent discretion or judgment in handling complex and/or high exposure commercial liability claims. Evaluates and makes recommendations regarding coverage of claims. Also assists or acts on behalf of claims supervisor and litigation specialist when required.

 

Erie Insurance is continuing to hire and is utilizing virtual interviews to ensure the well-being of our candidates and employees. Please note there may be delays in our hiring process. 

 

  • This is a remote, work from home position.
  • A company car will be provided.
  • The candidate will ideally live in and service the Asheville - Hendersonville area and surrounding counties.

 

Duties and Responsibilities

Establishes face-to-face contact with Policyholders, claimants and/or their representatives regarding commercial liability claims. Interviews insureds, claimants and others as required.

 

Conducts extensive investigation into coverage, liability and valuation of claims. Exercises independent judgment and discretion in determining liability and total value of claims. Makes recommendations regarding coverage of claims and utilizes outside experts and counsel when necessary.

 

Documents claims files. Sets and maintains reserves.

 

Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.

 

Interacts with Agents, sales management and commercial underwriting. Regularly communicates claims status to all interested parties.

 

Serves as a resource for other claims handlers regarding commercial liability claims handling.

 

Assists in training adjusters as requested.

 

Utilizing available opportunities, remains current on commercial claims handling practices and trends.

 

Assigns and directs activity of independent adjusters.

 

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Competencies
Ability To Learn And Follow Procedures
Ability to Manage Complexity
Decision Making
Developing And Maintaining Relationships
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Planning And Organizing
Problem Analysis
Service Orientation
Time Management
Qualifications

High school diploma, or equivalent, required. Bachelor's degree preferred. Five years of previous claims handling experience or equivalent experience in the medical or legal field required. Successful completion of Associate in Claims (AIC) program preferred. CPCU designation or progress toward preferred. Appropriate license as required by state. Valid driver's license and good driving record required.

Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Occasional (<20%)
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Often (20-50%)
Climbing; Rarely


Nearest Major Market: Charlotte

Job Segment: Claims, Liability, Underwriter, Law, Outside Sales, Insurance, Legal, Sales