Commercial Audit Specialist

Date: Nov 18, 2020

Location: Erie, PA, US, 16530

Job requisition: 20605
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Division or Field Office:

Customer Service Division

Department of Position: Policy Processing Ops Dept 

Work from:

Knowledge Park Office


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.


Position Summary

Under moderate supervision, reviews results of self-reporting, telephone and physical premium audits and communicates changes to underwriting staff and Agents.


  • The candidate will report to the Knowledge Park Office.
Duties and Responsibilities
  • Processes premium audits using financial records submitted by Policyholders and reviews financial records submitted to dispute the results of a premium audit. Revises audit if needed and communicates the decision to underwriters, Agents and Policyholders.Combine the two above.
  • Reviews basic audits. Verifies accuracy of figures and reviews notations by auditor. Reviews classification changes recommended by the auditor to determine if code changes are appropriate. Communicates classification changes to underwriters and Agents or requests approval to change classifications.
  • Understands and applies knowledge of the various manual rules and/or state laws regarding premium audit. Maintains and applies a basic understanding of the rates and premiums for each line of business, data entry formats and procedures used by the section and by underwriting.
  • Communicates premium audit information to auditors, Agents, Policyholders and Audit Service Companies by telephone and e-mail.
Ability To Learn And Follow Procedures
Ability to Manage Complexity
Decision Making
Detail Orientation
Developing And Maintaining Relationships
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Oral Communication
Planning And Organizing
Problem Analysis
Service Orientation
Time Management
Arithmetic Computation
Numerical Reasoning
  • High school diploma, or GED, required.
  • Two years of experience with commercial insurance, or equivalent, required.
  • Rating experience preferred.
  • Accounting-related experience preferred.
  • Basic knowledge of e-mail, spreadsheet, word-processing software and mainframe systems required.
  • Passing score on LOMASelect tests required.
  • Willingness to enroll in Insurance/Technology courses preferred.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely

Nearest Major Market: Erie

Job Segment: Underwriter, Mainframe, Insurance, Technology