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Director, Diversity, Equity & Inclusion

Date: Sep 25, 2021

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Office Of The President

Department of Position: Community & Economic Dvlp Dept 

Work from:

Corporate Office, Erie, PA


Erie Insurance’s longstanding tradition is doing the right thing. It’s our promise. It’s who we are. It’s this commitment to believing in the Golden Rule that sets us apart from other companies.


Over the past 96 years, we’ve grown from a small-town insurance company into a FORTUNE 500 company with nearly 6,000 employees and 13,000 independent agents across 12 states and the District of Columbia. At ERIE, our agents and employees are what make us successful by embodying the ERIE family spirit. We pride ourselves on being innovative, while never losing the human touch.


ERIE’s culture promotes diversity and inclusion, industry-leading development opportunities, community outreach initiatives, competitive compensation, and a generous benefits package. We believe in taking care of our employees and their communities. Become a part of our ERIE Family, and join a great place to work!



Position Summary

Leads ERIE's day-to-day diversity, equity and inclusion (DEI) efforts to support the business, including efforts related to workforce, workplace, marketplace, product and Agents, and our community. Communicates purpose; ensures company-wide awareness and the successful integration of diversity, equity and inclusion concepts and culture into business operations. 

Duties and Responsibilities

Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.

Oversees the design, implementation and monitoring of effective DEI programs within the organization that are in compliance with applicable regulations and agreements and meet corporate goals and objectives, including utilization of both internal and external partners and vendors.  This includes aligning and monitoring measurable DEI goals with impacted leaders to inform work ahead and demonstrate progress over time.

Reviews efforts to market and sell ERIE products to diverse populations; serves as a resource on DEI issues for all parts of the business; determines requirements for appropriate education of ERIE leaders, Agents and Employees related to DEI and leads training development and implementation; coordinates involvement in community outreach programs for DEI; reports on the progress of these initiatives.

Consults on ERIE's sourcing and recruitment efforts to help establish diverse pipelines of talent, internal and external, for Home Office, field office, and Agent positions. Works within and outside of Human Resources to develop and implement performance management, talent review, career development, and other programs that incorporate DEI to enhance recruitment, development, promotion, and retention of diverse talent.

Collaborates with DEI Leadership Council, Business Resource Groups (BRGs), Affinity Networks (ANs), and Blues Crews, providing leadership, advice, and education.

Serves as ambassador internally and externally for ERIE and the Erie community. Serves as the spokesperson of diversity, equity and inclusion initiatives and applications to Employees, management, the public, and government agencies.

Makes presentations to ERIE's Board of Directors, executive and senior leadership as required.

The first two duties listed are the functions identified as essential to the job. Essential functions are those    job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.


Collaborates (Leader)
Cultivates Innovation (Leader)
Customer Focus (Leader)
Decision Quality (Leader)
Develops Talent (Leader)
Drives vision and purpose (Leader)
Instills Trust (Leader)
Nimble Learning (Leader)
Persuades (Leader)
Plans and Aligns (Leader)
Self-development (Leader)


Bachelor's degree in business, human resources, or related field, required. Masters degree preferred. Ten years of experience in human resources, staffing, organizational development, diversity and inclusion, or a related field, required. Experience designing diversity and inclusion programs preferred. In depth knowledge of laws and regulations applicable to employment and equal employment opportunity required. Proficiency with word processing, spreadsheet and presentation software required. Periodic travel and overnight stays required. Valid driver's license and good driving record required.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Occasional (<20%)
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely

Nearest Major Market: Erie