ERIE Experience Intern

Date: Nov 20, 2019

Division or Field Office:

Customer Service Division

Department of Position: ERIE Experience Department 

Work from:

Corporate Office in Erie, PA


At Erie Insurance, we believe in professional and personal development.  With our Future Focus Internship Program, both are provided in abundance.  Not only do we offer the opportunity to gain professional experience in a challenging and competitive setting, but we welcome you as part of the ERIE family.  We ensure that our interns receive the best internship experience possible, which includes multiple educational, developmental, professional, social and networking opportunities.  The esteem ERIE holds in its Future Focus Internship Program is evident at every level of the organization, defined even further by multiple opportunities for socializing with high level leaders, up to and including our President and CEO.  Are you ready for the internship experience of a lifetime?  Look no further.

Position Summary

The ERIE Experience team is responsible for defining and maturing ERIE’s digital, multi-channel strategy.  The Experience Programs are responsible for setting program vision, prioritizing projects, and providing business outcomes. The intern will be working with the team to evaluate business value and needs along with defining key performance measures, prioritizing improvements, and defining SLAs on the digital experience products. The intern in the ERIE Experience Department will, under close supervision, perform functional duties for assigned division. Perform special projects as required.


  • There are two (2) positions available
  • The selected candidate(s) will work from our Corporate Offce in Erie, PA


*Please note – We are unable to offer this position to individuals who will require current or future immigration sponsorship for employment.

Duties and Responsibilities
  • Performs various tasks related to the achievement of division objectives.
  • Conducts research and gathers information and assists in creating presentations as required.
  • Analyzes data and reports findings.
  • Verifies and enters data into appropriate system, and updates electronic files.
  • Provides clerical and administrative support as needed.
  • Completes special projects as required.
  • Competencies
    Ability to Manage Complexity
    Developing And Maintaining Relationships
    Information Management Skills
    Interpersonal Communication
    Job-Specific Knowledge
    Oral Communication
    Planning And Organizing
    Problem Analysis
    Service Orientation
    Time Management

    High school diploma, or equivalent, required. Pursuit of Bachelor's degree with completion of sophomore year in a relevant field required. Minimum 3.0 GPA required. Working knowledge of word processing, spreadsheet and presentation software preferred.

    Physical Requirements
    Lifting 0-20 lbs; Often (20-50%)
    Lifting 20-50 lbs; Occasional (<20%)
    Lifting Over 50 lbs; Occasional (<20%)
    Driving; Rarely
    Pushing/Pulling; Occasional (<20%)
    Manual Keying/Data Entry; Frequent (50-80%)
    Climbing; Rarely

    Nearest Major Market: Erie

    Job Segment: Intern, Entry Level