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Finance Support Specialist I

Date: Mar 18, 2023

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Office Of The President

Department of Position: Treasury Department 

Work from:

Corporate Office, Erie PA


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

•          Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.

•          Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.

•          A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.

•          A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.

•          Paid vacation, personal days, sick days, bereavement days and parental leave.

•          Career development, including a tuition reimbursement program for higher education and industry designations.

•          Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Please note, because of the relationship with our agents, ERIE requires that candidates currently working for an ERIE Agent, first inform their principal before continuing with the application process.


Position Summary

  • There are two (2) positions available for this posting. 
    • One position will focus on return payments and account bill setup.
  • Both positions will be in-office,5 days a week during the training period. Hybrid schedule may be considered in the future.
  • The Hiring Manager will also consider candidates for Finance Support Specialist II.  Level of position offered will be based upon the depth and breadth of selected candidate’s experience and qualifications.  
  • Candidates with STG Billing system experience are preferred
  • Candidates who have strong organizational skills, problem solving/critical thinking skills, and who are team oriented are preferred
  • Candidates with strong Microsoft Excel experience are preferred



Under close supervision, supports assigned finance area with various operational and administrative tasks. Responds to inquiries from Employees, general management, outside vendors, policyholders and agents.

Duties and Responsibilities

  • Handles various inquiries of basic complexity related to finance, including acting as a liaison between Employees, Agents, vendors or outside companies to resolve problems.
  • Performs basic policy accounting functions and corrects errors.
  • Performs various administrative and clerical duties, including opening, sorting and distributing mail, and filing and assisting with the implementation of new or revised programs or procedures.
  • Assists in screening paperwork for accuracy and completeness. Assists in entering and maintaining data in finance and vendor systems. Assists with preparation and maintenance of corresponding files.
  • Assists with running, modifying and/or distributing corresponding reports.
  • Learns and develops a working knowledge of ERIE’s finance function related guidelines and programs, including systems.
  • Tracks and follows regulatory compliance and requirements for SOX, taxes, privacy, and other applicable laws.
  • Completes special projects as required. Performs other duties as required.


The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. 


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear. 


Values Diversity
Nimble Learning
Customer Focus
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Decision Quality


High school diploma, or GED, required. Experience in a finance environment, preferred. Working knowledge of processing and spreadsheet software required. Experience with ERIE's management software preferred.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Rarely
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely

Nearest Major Market: Erie