IT Administrator / Senior IT Administrator (Relocation Opportunity)

Date: Sep 3, 2020


Information Technology Division 

Work from:

Corporate Office, Erie, PA


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.


Position Summary

Erie Insurance is continuing to hire and is utilizing virtual interviews to ensure the well-being of our candidates and employees. Please note there may be delays in our hiring process.

We are currently seeking IT Administrators to join our family at our corporate offices in Erie, PA. The IT Administrators performs old to new system upgrades, possibly involving new vendor(s) or significant changes to current technology.  They are also responsible for automation and performing regular testing of systems to ensure performance metrics are being met. We continue to evolve into a DevOps mindset and have embraced tools for process automation, infrastructure as code, scripting, orchestration, and source code management across our different technical teams.

We are looking for a diverse pool of candidates to fulfill open positions within the following teams:

  • Network Administration: Routing, Switches, Cisco, Software Defined Networks, LAN/WAN/Wireless, Security Solutions
  • Unified Communications: Telecommunications, Phone & Telepresence Services, Contact Center Technology/Intelligent Call Routing, Workforce & Quality Management.
  • Server/System Administration: Virtualization, Active Directory, Windows, Linux, Hyperconverged Infrastructure, Citrix, Enterprise System Monitoring
  • Database: Oracle, SQL Server, DB2 z/OS and LUW, ADABAS, MarkLogic, AWS DB Services
  • Middleware: BPM, USS, CICS, Datapower, IIB, IMQ, MS IIS, WAS, API Connect, Redis Cache, Tivoli Omegamon
  • Storage: SAN, NAS, Disaster Recovery, Open System Backup Technologies


Below are some of the exciting benefits of working for Erie Insurance Group:

  • Paid Relocation
  • 401k Match + Pension Plan
  • Comprehensive Healthcare Benefits
  • Competitive Salary, Paid Time Off
  • Various Employee Discount Programs and Amenities
  • State-of-the-Art Employee Gym Onsite
Duties and Responsibilities
  • Performs administration of networks, systems and databases including investigation and diagnostics of problems that are deep within one or two technologies and basic across other platforms.
  • Performs complex upgrades, troubleshoots and fixes network hardware and software issues.
  • Implements, maintains, modifies and supports assigned applications. Works in conjunction with appropriate IT staff to complete project plans, define project scope and will also participate in systems integration activities.
  • Ensures maintenance of system, tracks systems performance regularly and recommends improvements where applicable.
  • Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
  • Analyzes requests for technology changes and customization by consulting with end-user and other IT disciplines to determine requirement. Assesses system impact of proposed changes and makes recommendations that ensure consistency with existing system standards and future system implementation goals.
  • Participates as a team member and contributes to team projects.
Ability To Learn And Follow Procedures
Ability to Manage Complexity
Business Acumen
Coding And Converting
Decision Making
Developing And Maintaining Relationships
Influencing Skills
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Planning And Organizing
Problem Analysis
Proofing Text And Numbers
Service Orientation
Time Management
Using Tables And Graphs

•    Bachelor's degree in IT, MIS, Business or related field, plus two years related experience
•    Associate's degree in technical field, plus four years related experience
•    High school diploma plus six years related experience.

Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely

Nearest Major Market: Erie

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