IT Analyst

Date: Apr 4, 2020

Division or Field Office:

Information Technology Division

Department of Position: IT Asset Management Dept 

Work from:

Corporate Office, Erie PA


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.


Position Summary

Erie Insurance is continuing to hire and is utilizing virtual interviews to ensure the well-being of our candidates and employees. Please note there may be delays in our hiring process.

Coordinates transitions to new vendors, new business or technical processes, new technology or significant changes to current technology. Implements changes that will affect business or technical processes with a moderate to high impact for stakeholders and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business Data Business Intelligence Security Quality User Experience Production Control

In addition, our ideal candidate would have experience in the below areas:

Duties and Responsibilities Section (Preferred):


  • Serves as a member of the configuration management core team
  • Defines and implements continuous improvement opportunities for configuration management process and data quality
  • Elicits and formalizes business requirements for automated discovery and configuration management system functions
  • Supports organizational change management activities for changes in configuration management process, systems, and data
  • Collaborates extensively with many other IT personnel in IT operations and Business Application Services

Qualifications Section (Preferred):

  • Prior work experience in configuration management process and system implementation preferred
  • Prior work experience with automated discovery of deployed hardware and software preferred
  • Prior work experience as an infrastructure systems administrator or application developer preferred
  • Prior work experience with the implementation of configuration management process and a configuration management database (CMDB) on a ServiceNow platform preferred
Duties and Responsibilities (cont'd if applicable)
Ability To Learn And Follow Procedures
Ability to Manage Complexity
Business Acumen
Decision Making
Developing And Maintaining Relationships
Influencing Skills
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Planning And Organizing
Problem Analysis
Service Orientation
Time Management
Using Tables And Graphs

Minimum Educational Requirements and Experience Equivalencies: • Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience; or • Associate's degree in a technical field, plus four years' related experience; or • High school diploma plus six years' related experience.

Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely

Nearest Major Market: Erie

Job Segment: Database, Application Developer, User Experience, Business Intelligence, Technology