IT Manager
Date: Mar 5, 2023
Location: Erie, PA, US, 16509
Company: Erie Insurance
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Division or Field Office: |
Business Apps & Sprt Division |
| Department of Position: | Data Technology Department |
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Work from: |
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development, including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts, up to $12,500 a year.
Position Summary
Provides leadership and is accountable for the performance and results of a team within a single complex operation, function or program.
This role will serve as a program manager within the Data portfolio.
Preferred Experience & Skills:
- Prior program or project management experience preferred
Duties and Responsibilities
Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
Designs, develops, modifies, adapts and implements short- and long-term solutions to execute and achieve the vision for area(s) of responsibility focused on continuous improvement.
Adapts plans and priorities to address resource and operational challenges. alignment to overall division and corporate strategies.
Implements resource and policy formation in functional areas of responsibility. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager.
Manages relationships with multiple audiences including business and IT partners up to the Director. Periodically works directly with Agents, Policyholders for feedback, input or problem resolution. Serves as the day-to-day relationship manager with vendors. Could manage one or more vendor contracts.
Ensures responsible functions quality and service level standards are on par with division and corporate standards.
Provides input to the annual budget, ensuring that performance objectives are met at the lowest cost. Continually monitors expenses throughout the year and revises expectations as needed.
Keeps abreast of emerging trends, disciplines and technologies. Uncovers and implements strategies to compete and remain competitive in the industry.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Qualifications
Bachelor's degree, or four-year related experience required. Advanced degree preferred. Prior supervisory or leadership experience required. In-depth knowledge of related IT disciplines required. Seven years experience in related IT function or seven years business experience and successful completion of ERIE's IT Leader Program required. Proficiency with word processing, spreadsheet and database software required. Completion of relevant designations or training preferred.
Physical Requirements
Nearest Major Market: Erie
