IT Supervisor
Date: Mar 1, 2023
Location: Erie, PA, US, 16504
Company: Erie Insurance
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Division or Field Office: |
Office Of The President |
| Department of Position: | Business Capability Enblt Dept |
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Work from: |
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| Salary Range: |
$93,606.00 - $149,526.00 * salary range is for this level and may vary based on actual level of role hired for |
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
- Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
- Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
- Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Closely supervises the work of individual contributors. Accountable for overall performance of a team that is part of a main function, including responsibility a mature IT applications.
This is an opportunity for an IT Supervisor and will focus on: delivery supervisor for our commercial enhancement teams.
Preferred Experience & Skills:
- Experience in delivery of small initiatives and potentially some support experience
- Someone with demonstrated leadership and followership
Duties and Responsibilities
Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
Coordinates the daily activities of business or technical support or production team. Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors.
Ensures teams' output meets quality and service level standards set by division and corporate leadership.
Manages relationships with multiple audiences including business and IT partners up to the manager-level. Could manage vendor relationships.
Manages to a budget. Provides minimal input into overall divisional budget. Continually monitors expenses throughout the year and revises expectations as needed.
Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.
Keeps abreast of emerging trends, disciplines and technologies. Provides input into the functional strategy.
The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Qualifications
Bachelor's degree, or four-year related experience required. Advanced degree preferred. Prior supervisory or leadership experience required. In-depth knowledge of related IT disciplines required. Five years experience in related IT function or five years business experience and successful completion of ERIE's IT Leader Program required. Proficiency with word processing, spreadsheet and database software required. Completion of relevant designations or training preferred.
Physical Requirements
Nearest Major Market: Erie
