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Master Engineer - Automation

Date: May 11, 2022

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Office Of The President

Department of Position: Business Capability Enblt Dept 

Work from:

Corporate Office, Erie, PA

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

 

Position Summary

Acts as a Discipline Lead for a key set of technologies.  Performs as a Subject Matter Expert on an application or set of technologies. Leads, coaches, and mentors software engineers and IT administrators.  Serves as a consultant to management on needed skillsets, tools, and training.

The Master Engineer - Automation position will focus on the process of performing software testing activities with little or no human interaction, to achieve greater speed and efficiency. This position will focus on our IaaS patterns, standards, and best practices, creating repeatable processes and reusable components, and establishing criteria for determining if a SaaS offering meets ERIE standards for security, performance, testability, and maintenance.

Preferred Skills: Deep understanding of infrastructure automation techniques, cloud platforms, and cloud support options.

Duties and Responsibilities

Creates and maintains code/configurations, focusing on highly complex/impactful delivery items, New Technology Introduction, and Level III support for Major Incidents/Production Outages.

Effectively communicates with customers, teammates, or other stakeholders by developing and managing relationships with diverse groups of stakeholders at multiple levels; describing and teaching the discipline for administrators and software engineers; and providing feedback to and consulting with management on administrator and software engineer strengths and areas of growth.

Proactively monitors the demand/capacity/security/performance of a technology domain and provides recommendations for maintaining service levels.   

Accountable for overall quality of a technology domain, including verifying the applied discipline through solution, design, code, and unit test reviews (may delegate as appropriate); documenting, scoring, improving, and reporting on Non-Functional Requirements; and creating, maintaining and validating standards/patterns/disciplines/best practices to meet current and future needs.

Influences enterprise solution strategy and applies them through administrators and software engineers.

Maintains awareness of industry best-practices, opportunities, and risks related to the use of the key technology domain and is constantly looking forward to the future of the technology set, whether it's capacity/performance planning, upgrades/security enhancements, or lifecycle management (sunset/replace).

The first five duties listed are the functions identified as essential to the job.  Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
 

Competencies

Self-Development
Collaborates
Cultivates Innovation
Instills Trust
Decision Quality
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability

Qualifications

Bachelor’s degree in IT, MIS, Business or related field, plus six years' related experience; or Associate degree in technical field, plus eight years' related experience; or High school diploma plus ten years' related experience.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely


Nearest Major Market: Erie