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Master Engineer

Date: Dec 4, 2022

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Strategic & Intgrtd Svcs Division

Department of Position: Billing & Payment Department 

Work from:

Home or Erie Corporate Office

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

•          Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.

•          Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.

•          A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.

•          A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.

•          Paid vacation, personal days, sick days, bereavement days and parental leave.

•          Career development, including a tuition reimbursement program for higher education and industry designations.

•          Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts, up to $12,500 a year.

 

Position Summary

Acts as a Discipline Lead for a key set of technologies.  Performs as a Subject Matter Expert on an application or set of technologies.  Leads, coaches, and mentors software engineers and IT administrators.  Serves as a consultant to management on needed skillsets, tools, and training.

 

This is an opportunity for a Master Engineer and will Focus on:  Master Engineer for Billing and Payments.

 

Preferred Skills: 

  • Deep technical knowledge of the industry best practices for Billing System Implementations and Support. 
  • Broad understanding of cash and payment solutions. 
  • Highly skilled at ensuring quality through code practices and environment management.

 

 

Candidates within our operating footprint may be considered for remote work. Current approved states for remote work are: DE, FL, GA, IL, IN, KY, MD, NC, NJ, NY, OH, OK, PA, SC, TN, TX, VA, Washington DC, WV and WI. Please note, the list of current approved states is subject to change without notice.

For inquiries regarding additional states in our employment footprint, please contact Talent Acquisition.

Duties and Responsibilities

Creates and maintains code/configurations, focusing on highly complex/impactful delivery items, New Technology Introduction, and Level III support for Major Incidents/Production Outages.

 

Effectively communicates with customers, teammates, or other stakeholders by developing and managing relationships with diverse groups of stakeholders at multiple levels; describing and teaching the discipline for administrators and software engineers; and providing feedback to and consulting with management on administrator and software engineer strengths and areas of growth.

 

Proactively monitors the demand/capacity/security/performance of a technology domain and provides recommendations for maintaining service levels.  

 

Accountable for overall quality of a technology domain, including verifying the applied discipline through solution, design, code, and unit test reviews (may delegate as appropriate); documenting, scoring, improving, and reporting on Non-Functional Requirements; and creating, maintaining and validating standards/patterns/disciplines/best practices to meet current and future needs.

 

Influences enterprise solution strategy and applies them through administrators and software engineers.

 

Maintains awareness of industry best-practices, opportunities, and risks related to the use of the key technology domain and is constantly looking forward to the future of the technology set, whether it's capacity/performance planning, upgrades/security enhancements, or lifecycle management (sunset/replace).

 

The first five duties listed are the functions identified as essential to the job.  Essential functions are those job duties that must be performed in order for the job to be accomplished.

 

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
 

Competencies

Self-Development
Collaborates
Cultivates Innovation
Instills Trust
Decision Quality
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability

Qualifications

Bachelor’s degree in IT, MIS, Business or related field, plus six years' related experience; or Associate degree in technical field, plus eight years' related experience; or High school diploma plus ten years' related experience.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely


Nearest Major Market: Erie