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Non-Core Product Development Lead

Date: Mar 17, 2023

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Office Of The President

Department of Position: Next Level Innovation Team 

Work from:



At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

•          Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.

•          Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.

•          A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.

•          A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.

•          Paid vacation, personal days, sick days, bereavement days and parental leave.

•          Career development, including a tuition reimbursement program for higher education and industry designations.

•          Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts, up to $12,500 a year.


Position Summary

Manages all programs and processes related to market testing new non-core business offerings.  Applies an innovation mindset and process to steward new sources of strategic revenue from concept to planning product launch.   Leads design teams to introduce new businesses in market to properly adjust the offering, sales strategy, service delivery, and business model to capitalize on specifically identified market opportunities.  For businesses that market test successfully, develops the business plan and execution strategy to accelerate full market launch in support of key objectives including revenue, profitability, brand loyalty, competitive advantage, and customer satisfaction.


  • Candidates may be considered for full time remote work within ERIE's operating footprint.
  • There are two positions available.

Duties and Responsibilities

Leverages human-centered design and lean product management techniques, typically in areas where ERIE has limited or no previous experience, to rapidly develop and test new businesses to bring to market. Communicates progress and results of market testing to executive and operational leader stakeholders across the company.

Tests, evolves, and makes real-time adjustments in the distribution and service models to optimize business results (e.g., customer attraction/retention, revenue generation, profitability). Ensures new business ideas are ambitiously tested while minimizing disruption to ERIE’s core business.

Acts as new business liaison for Employees, general management, Agents, and non-ERIE stakeholders. Responds to complex questions related to the new businesses being designed and tested.  

Promotes a positive and productive work environment for project teams of internal and external resources from a wide range of disciplines (e.g., finance, law, market intelligence, sales and marketing, product development, customer service, IT), to effectively collaborate and market test ambitious and time-sensitive new business concepts.

For businesses that prove successful in testing, develops the full-scale vision and market launch plan.  The plan will include the organizational model and cost structure required to scale the business, change management approach to drive adoption, and metrics to effectively monitor the health of the business as it is fully scaled. 

Evaluates dynamic market trends and competitive landscape to inform new business concepts and market testing approaches.  

Functions as a change agent to accelerate realization of ERIE’s Innovation Vision.  Embraces the entrepreneurial spirit by bringing energy, broadening perspectives, and finding resourceful and practical solutions to problems.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.


Customer Focus
Nimble Learning
Values Diversity
Cultivates Innovation
Decision Quality
Ensures Accountability
Instills Trust
Optimizes Work Processes


Bachelor’s degree in a related field such as business, design, research and seven years’ experience, business operations or experience specific to non-core business development; or

Associate degree in a related field such as business, design, research and nine years’ experience, business operations or experience specific to non-core business development; or

High School Diploma and 11 years’ experience, business operations or experience specific to non-core business development, required. 

Master’s degree preferred. Entrepreneurial, innovation or human-centered design experience preferred. In-depth knowledge of Microsoft suite, required. Working knowledge of presentation software preferred. Leadership experience preferred. Knowledge of project planning and software preferred. Overnight travel required.

Physical Requirements

Climbing; Rarely
Driving; Occasional (<20%)
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Manual Keying/Data Entry; Often (20-50%)
Pushing/Pulling; Occasional (<20%)

Nearest Major Market: Erie