Operational Resiliency Analyst I
Date: Sep 10, 2025
Location: Erie, PA, US, 16530
Company: Erie Insurance
Please Note: We are only considering US workers for this position. We are unable to offer this position to individuals who will require current or future immigration sponsorship for employment.
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Division or Field Office: |
Office of the Secretary of General Counsel |
| Department of Position: | Crisis Prevention & Mgmt Dept |
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Work from: |
Corporate Office in Erie, PA |
| Salary Range: |
$49,340.00 - $78,815.00 * salary range is for this level and may vary based on actual level of role hired for |
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
- Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
- Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
- Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Assists in the development and implementation of risk assurance activities to identify, assess, mitigate, report, and monitor risk and mitigation effectiveness, and to assess operational risks in the context of philosophy statements, appetite statements, and tolerances. Possesses and applies fundamental concepts and knowledge of operational risk management. Assists with initiatives in any of the following programs: Operational Risk Management, Integrated Risk Assurance, and Business Continuity. Performs work of basic complexity and with a variety of assignments.
- This position is based in-person out of our Corporate Office in Erie, PA.
Duties and Responsibilities
- Executes activities and participates on project teams related to ERIE’s Operational Resiliency Program.
- With direct guidance, participates in Operational Risk Management Program initiatives that includes consistent identification, assessment, mitigation, reporting, and monitoring of risks related to business processes, people, and technology.
- Participates and supports the Integrated Risk Assurance program that seeks to improve operational risk management effectiveness through coordination, collaboration, and automation that are aligned with other risk assurance functions.
- Participates and supports the Business Continuity Management Program in alignment with Operational Risk and to mitigate risks with the design, development, maintenance, execution, and exercising of the Business Continuity Management suite of plans of basic complexity.
- Prepares reports and metrics related to operational risk, business resiliency, integrated risk, or total cost of risk.
- Assists efforts of ERIE’s risk assurance functions to enhance effectiveness and efficiency of operational risk management and to control expenses related to total cost of risk.
- Supports efforts to build a strong Operational Risk Management culture.
- Supports the Incident Management Team for business continuity in response to business interruptions.
- Participates in the implementation and administration of technology solutions for Business Continuity Management, Risk Management, or related disciplines.
The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Capabilities
- Values Diversity
- Nimble Learning
- Self-Development
- Information Management Skills
- Collaborates
- Customer Focus
- Job-Specific Knowledge
- Cultivates Innovation
- Instills Trust
- Optimizes Work Processes (IC)
- Ensures Accountability
- Decision Quality
Qualifications
Minimum Educational and Experience Requirements
- Bachelor's degree in a business-related discipline required; or
- Associates degree in a business-related discipline, and two years’ experience in insurance, risk management, business continuity, or related business analysis experience required; or
- High school diploma and four years’ experience in business-related discipline, with a minimum of two years’ experience in insurance, risk management, business continuity, or related business analysis experience required.
Additional Experience
- Some knowledge of the insurance market, insurer operations, information technology and disaster recovery procedures preferred.
Physical Requirements
- Climbing/accessing heights; Rarely
- Driving; Rarely
- Lifting/Moving 0-20 lbs; Occasional (<20%)
- Lifting/Moving 20-50 lbs; Occasional (<20%)
- Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
- Manual Keying/Data Entry/inputting information/computer use; Occasional (<20%)
- Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
Nearest Major Market: Erie
