Privacy Compliance Generalist

Date: May 21, 2024

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Office of the Secretary of General Counsel

Department of Position: Employment & Privacy Dept 

Work from:

Home Office, Erie PA 
Salary Range:

$60,677.00 - $96,925.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

 

Position Summary

Assists in the development, implementation and administration of the privacy compliance function.  Participates in and completes special projects of low-to- moderate complexity.  Participates in the investigation of privacy incidents. Develops and delivers training and awareness programs.

 

 

  • The successful candidate will work from the Home Office, Erie PA.
  • The Hiring Manager will also consider candidates for a Privacy Compliance Associate or a  Senior Privacy Compliance Generalist. Level of position offered will be based upon the depth and breadth of selected candidate’s experience and qualifications.

Duties and Responsibilities

Facilitates training awareness activities to enhance understanding of data protection and privacy requirements.

Supports incident management and investigation efforts regarding potential and/or actual security/privacy incidents.

Coordinates privacy impact assessments and works with stakeholders to ensure compliance with regulations and other requirements.

Assists with the development, effectiveness, and compliance of information security and privacy policies and procedures.

Maintains a thorough understanding of ERIE’s business practices and operations and assesses the application of applicable policies and standards to those operations.

Develops and maintains good working relationships and collaborates with teams and individuals throughout the organization to accomplish common goals with a focus on privacy by design.

Applies and maintains a working knowledge of applicable federal and state privacy laws, regulations and rules.

Researches, investigates, and resolves low to moderate privacy compliance issues and recommends actions to support compliance and in mitigating/eliminating key legal and regulatory privacy exposure. 

Maintains strong organizational skills to handle and prioritize multiple projects.

Plans and leads meetings with Employees and management to evaluate appropriate response to and assist with remediation of existing privacy matters.

Communicates the mission and objectives of the privacy compliance function.  Maintains and updates information on ERIE’s web sites specific to information security and privacy policies and procedures.

Identifies resources to educate and train managers and Employees on the handling of restricted and confidential data during data lifecycle.

Maintains, and enhances tools to monitor projects, issues and inquiries.

Grows professionally by focusing on continuous improvements and staying abreast of privacy and cybersecurity issues and best practices.

The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies

Customer Focus
Nimble Learning
Values Diversity
Collaborates
Cultivates Innovation
Decision Quality
Ensures Accountability
Instills Trust
Optimizes Work Processes
Self-Development

Qualifications

The minimum education and experience requirements are as follows: 

Bachelor’s degree and three years’ experience in property/casualty insurance, life insurance, healthcare insurance, financial services, or other regulated business or industry with a similar work environment; or 

Associate degree and/or Paralegal Degree/Certificate and five years’ experience in property/casualty insurance, life insurance, healthcare insurance, financial services, or other regulated business or industry with a similar work environment; or 

High school diploma or GED and seven years’ experience in property/casualty insurance, life insurance, healthcare insurance, financial services, or other regulated business or industry with a similar work environment.
Willingness to pursue relevant designations or training, such as:

Certified Information Privacy Professional (CIPP)

Certified Information Privacy Technologist (CIPT)

Certified Information Privacy Manager (CIPM)

Certified Information System Auditor (CISA)

Certified Information Systems Security Professional (CISSP)

Certified Data Privacy Solutions Engineer (CDPSE)

Working knowledge of regulatory processes preferred. Knowledge of privacy compliance concepts preferred. Knowledge of privacy and information security, practices, and frameworks preferred (such as NIST privacy and cybersecurity frameworks). General understanding of IT risk management and mitigation controls, data governance, and regulatory controls and compliance. Strong understanding of business processes, internal controls including IT and how they interact together preferred. Proficiency with word processing and spreadsheet software required. Familiarity with database software and SharePoint preferred. Occasional overnight travel required.
 

Physical Requirements

Climbing/accessing heights; Rarely
Driving; Rarely
Lifting/Moving 0-20 lbs; Occasional (<20%)
Lifting/Moving 20-50 lbs; Occasional (<20%)
Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)


Nearest Major Market: Erie