Project Manager / Senior Project Manager (Billing Program)

Date: Mar 10, 2020

Division or Field Office:

Office Of The President

Department of Position: Clms & Cus Srv Stgy & Prg Mgmt 

Work from:

Corporate Office, Erie PA

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

 

Position Summary

Erie Insurance is continuing to hire and is utilizing virtual interviews to ensure the well-being of our candidates and employees. Please note there may be delays in our hiring process.

Plans and leads medium-to-large projects of moderate-to-high complexity.

This role will support the implementation of new billing and payment software. 

The hiring leader will consider candidates at Professional or Senior Project Management levels for this opening.

Duties and Responsibilities

Plans, monitors and leads medium-to-large projects of moderate-to-high complexity from initiation through completion.

 

Leads project team while ensuring right talent is assigned at the right time.

 

Utilizes an intermediate understanding of the project lifecycle to prepare, analyze and maintain detailed project work plans and schedules using project-planning tools and ERIE guidelines.

 

Applies project management best practices around scope, budget, schedule and change control.

 

Monitors project health and recommends schedule changes, cost adjustments and resource allocations to ensure optimal project performance.

 

Creates sound project forecasts.

 

Builds and manages key stakeholder relationships to ensure alignment of critical objectives, gain key insights, and enable imperative buy-in.

 

Monitors quality of project deliverables. Ensures completion of required quality reviews and obtains appropriate approvals for assigned projects.

 

Prepares and maintains project logs to record risks and issues and monitor resolution of each issue.

 

Coordinates the involvement of outside service providers required for assigned projects. Works with appropriate personnel to establish contractual terms and conditions.

 

Defines, develops and provides information to drive the decision-making process and support business operations. Summarizes variance between plan and actual progress.

 

Develops and delivers reports to key stakeholders summarizing objectives, deliverables, status and metrics.

 

Schedules meetings, prepares agendas and ensures meeting minutes are prepared.

Competencies
Ability To Learn And Follow Procedures
Ability to Manage Complexity
Business Acumen
Decision Making
Detail Orientation
Developing And Maintaining Relationships
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Leadership Skills
Planning And Organizing
Problem Analysis
Service Orientation
Time Management
Ability To Maintain Composure
Qualifications

Minimum Required Education Equivalents

 

Bachelor's degree in business, finance, management information systems, project management, or related field and five years of project management experience; or

 

Associate's degree in business, finance, management information systems, project management, or related field and seven years related project management experience; or

 

High school diploma or GED and nine years related project management experience.

 

Strong knowledge of project lifecycles including project management processes and change management concepts required. In-depth knowledge of project planning techniques and automated project planning tools required. Understanding of insurance industry preferred. Proficiency with spreadsheet, word processing, graphics and database software required.

 

Preferred Designations

 

Certified Associate in Project Management (CAPM)

Project Management Professional (PMP)

Six-sigma green belt

Related insurance certification

Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely


Nearest Major Market: Erie

Job Segment: Project Manager, Information Systems, Database, Technology