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Security Officer

Date: Jun 24, 2022

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Corporate Services Division

Department of Position: Crisis Prevention & Mgmt Dept 

Work from:



At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.


Position Summary

Safeguards ERIE’s Employees, visitors and physical assets from hazards or events that can impact business continuity. Provides a constant visible presence of authority to enforce safety and security. Preserves order and acts to enforce department and company policies pertaining to physical safety and security of Employees, visitors and physical assets.


Acts and communicates with honesty, integrity and trust given the sensitive nature of the position.

Duties and Responsibilities

Provides security protection service to ERIE Employees, visitors and physical assets. Immediately responds to unusual or emergency situations implementing established protocols and when necessary using the appropriate escalation of force, consistent with training and applicable department procedures. Understands, agrees to, and abides by security operations procedures, protocols and policies.


Acts as ERIE's first designated responder. 


Assists the section through monitoring for ongoing threats at the Home Office and ERIE‑sponsored events. Conducts investigations and composes accurate reports on observations and information gathered. Strong situational awareness skills must be utilized at all times.


Occasionally provides executive protection (EP) services to attendees of ERIE functions on the Home Office campus and at ERIE-sponsored events.


Enforces ERIE’s parking guidelines including issuing violation tickets. Provides vehicle assists to ERIE employees and visitors. Closely monitors two-way radio communications to see that company radio users are following applicable department procedures.


Provides support for Human Resources (HR) by following established protocols with respect to suspected alcohol/drug use and involuntary terminations.


Monitors entrances and exits; acts to prevent unapproved or unlawful entry; controls entrances, performs atrium desk responsibilities, the movement of people and vehicles, and parking. Implements in an orderly manner established crisis event response plans, following all policies and procedures These include but are not limited to: all fire alarms, security breaches, suspicious mailings/items found, criminal offenses, injuries and accidents or other suspicious activity that could be criminal in nature or emergency events. Reports any infractions to the security operations management, following established reporting methods.


May be required to work with other established local security/medical/police/fire departments to mitigate unusual or concerning events as appropriate. Building a professional relationship and maintaining the integrity of the Security function within the Company and the Community is expected.


Provides timely and complete documentation pertaining to security functions. Prepares logs and reports as required.


The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as becomes evident.


Values Diversity
Nimble Learning
Customer Focus
Job-Specific Knowledge
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Decision Quality


High school diploma required.


Bachelor’s Degree in Criminal Justice preferred.


Experience within law enforcement and/or military service or past security preferred. Certified in OC Spray preferred.


The Pennsylvania Lethal Weapons Training Act (PA Act 235) and the successful completion of ERIE’s Armed Security Officer Course (ASOC) required. A completion time of 18 months from the start date is allotted. If the  incumbent does not successfully complete the ASOC within the allotted time, then employment will be terminated.


Eligibility for PA License (SP4–129) To Carry Firearms, required.


Successful completion of the NRA’s basic RSO program is required followed up by advanced RSO certifications up to and including Master Range Safety Officer certification.


Completion of the Certified Protection Officer (CPO) certification and ASIS Executive Protection preferred. 


Pennsylvania certified Emergency Medical Responder (EMR) required within 18 months of hiring date. If the incumbent does not successfully complete the program within the allotted time, then employment will be terminated.
First Aid, CPR, AED required within 3 months of hiring date. If the incumbent does not successfully complete the program within the allotted time, then employment will be terminated.


EMT certification preferred.


DHS Active Shooter Preparedness program preferred.  


Reid Technique (Interviewing Skills) preferred.


Advanced understanding of digital and analog signaling protocols, communications, information systems and networks preferred.


Familiarity with and understanding of security and fire/life safety policies, codes and practices is required. 


Extensive knowledge of Outlook, Windows, spreadsheet and report writing software preferred.


Some overnight travel both domestic and out of country is required.


This position requires the incumbent to be on call 24/7, and restrict vacations during peak periods.


This position requires the ability to work a rotating shift for a 24/7/365 on all three shifts including weekends & holidays.


Valid driver’s license and meets the requirements of ERIE’s Fleet Safety Program. Acceptance of overtime is required.

Physical Requirements

Climbing; Often (20-50%)
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Pushing/Pulling; Occasional (<20%)
Driving; Often (20-50%)
Manual Keying/Data Entry; Moderate (30-40%)

Nearest Major Market: Erie