Senior Data & Analytics Specialist

Position Summary

Assesses information needs, designs studies, manages projects, analyzes results and presents key findings in support of business leaders. Plans and manages data and analytics projects of moderate to high complexity and impact to the business.

• There are two (2) positions available.
• This position is based in-person out of our Westport Office in Millcreek (Erie, PA).
• Please note: We are only considering US workers for this position.  We are unable to offer this position to individuals who will require current or future immigration sponsorship or work authorization for employment.

What You'll Do:

With substantial understanding of commercial products, the variety of data available, and use cases to support analytics and reporting, you will:

• Set team direction and ensure it is aligned with key stakeholders.
• Manage stakeholder communications.  
• Work in agile methodology to prioritize the backlog and deliver the business-aligned OKRs, to drive positive outcomes.
• Collaborate with stakeholders to
• Refine and communicate the vision for product and product features.
• Develop data and analytics assets for Commercial Products teams.
• Define success criteria to ensure deliveries achieve outcomes.
• Act as 'voice of the Commercial Products Data Team'
• Participate in strategic agile ceremonies, like backlog grooming and big room planning, to ensure deliverables align to organizational strategies.
• Bring a data-driven approach to decisions including strategic priorities.
• Look for opportunities for continuous team / process improvement.

What Makes You Stand Out:

• Strong people-focus and technical data leadership skills.
• Dedicated to understanding end-user needs and requirements.
• Has strong business and/or technical acumen and a deep strategic mindset to make autonomous decisions in support of team outcomes.
• Comfortable leading cross-functional team members without formal management authority. Uses influence and delegation to do more.
• Is intellectually curious and eager to learn new skills and capabilities.
• Is able to communicate effectively with both business and technology stakeholders.
• Desires continuous improvement, of themselves and their teams.
• Leads and takes pride in team accomplishments through recognition, coaching and collaboration with all members of the team.

Duties and Responsibilities

• Creates models and develops data warehouse programs of moderate to high complexity ensuring business needs are met, including understanding ERIE's demographics and potential opportunities. Analyzes metrics and supports audit of source data.
• Partners with areas across the organization to define and implement research designs and quantitative techniques using high-level analytical tools. Serves as a liaison to internal and external suppliers of data and insights.
• Supports the planning, development, modeling, implementation and reporting of all related data.
• Applies knowledge of programming languages and software tools to prepare ad hoc and re-occurring reports. Analyzes the financial implications of business decisions and identifies approaches to resolve business problems. Monitors and reports on progress and results as requested.
• Works with leaders and subject matter experts to identify short- and long-term data and analytics goals related to business objectives. Measures the effectiveness of the data and analytics strategies in driving performance improvement.
• Analyzes current landscape and trends to assist in planning. Recommends changes to business strategies and tactics as appropriate.
• Creates files that include topics related to the industry, competitors, products, service innovations and trends. Works with supervisors to develop, communicate, and enforce standards for proper documentation and organization of electronic files, data and actuarial data deliverables.
• Trains less experienced specialists within the section.
• Conducts special research studies as directed.

The first 4 duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

Qualifications

Minimum Educational and Experience Requirements 

• Bachelor's degree with five years of experience in research, analysis, strategic planning, financial analysis, information systems or related field; or 
• Associate degree and seven years of experience in research, analysis, strategic planning, financial analysis, information systems or related field; or 
• High school diploma or GED with nine years of experience in research, analysis, strategic planning, financial analysis, information systems or related field.

Additional Experience 

• Insurance industry experience preferred.
• An understanding of analysis and research required.
• Experience with dataset, programming, querying and reporting design required.
• Advanced knowledge of SAS, SQL, SPSS, Python, R, or other related data analysis programs required. 
• Experience developing, maintaining, and monitoring enterprise data governance policies and standards preferred.  
• Knowledge of statistical and financial analysis and quantitative techniques preferred.
• Project management experience preferred.
• Proficiency with word processing, spreadsheet, database, presentation and flow-charting software required.
• Proficiency with research-specific, statistical report writing software preferred.

Physical Requirements