Senior IT Business Analyst (Guidewire ClaimCenter)

Date: Sep 12, 2023

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Strategic & Intgrtd Svcs Division

Department of Position: Claims Tech Department 

Work from:

Corporate Office in Erie, Pa
Salary Range:

$83,576.00 - $133,504.00 *

salary range is for this level and may vary based on actual level of role hired for


*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

 

Position Summary

Drives transformational change that may involve complex new business or technical processes, development and introduction of new vendor partners or providers, or introduction of new technology. Implement changes that will impact a significant number of stakeholders across the organization and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business Data Business Intelligence Security Quality User Experience Production Control

 

This opportunity is for a Sr IT Analyst to serve as Lead BA that collaborates with peers, subject matter experts (SMEs) and business to evaluate complex requirements, trace issues through the system/application and bring resolution to business problems using strong analytical & critical thinking skills. 
Additionally, communicates with leadership, peers, and teammates across the organization to facilitate and/or drive change through a strong leadership skillset with ability to understand system/application to provide functional & technical requirements. 

 

Preferred Experience & Skills: 

  • Experience with the Property & Casualty insurance market, focusing on Claims insurance domain. 
  • Experience with Guidewire Claims Center.

Duties and Responsibilities

  • Analyzes the highest level and most complex business, technical process, system and/or technical problems.
  • Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transformational change.
  • Ensures actions are aligned to enterprise strategies; provides insight to assist in business or technical direction.
  • Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system). May provide practice, discipline and technical guidance; develops and maintains relationships with other practice owners and discipline leads in order to ensure consistency.
  • Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
  • Participates in the execution and implementation of solutions.
  • May serve as a discipline lead and participate in steering committees.

 

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

 

Competencies

Self-Development
Collaborates
Cultivates Innovation
Instills Trust
Decision Quality
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability
Information Management Skills
Job-Specific Knowledge
Using Tables And Graphs

Qualifications

  • Bachelor's degree in IT, MIS, Business or related field, plus five years' related experience, or;
  • Associate's degree in a technical field, plus seven years' related experience, or;
  • High School Diploma plus nine years' related experience

Physical Requirements

Lifting/Moving 0-20 lbs; Occasional (<20%)
Lifting/Moving 20-50 lbs; Occasional (<20%)
Ability to move over 50 lbs using lifting aide equipment; Rarely
Driving; Occasional (<20%)
Pushing/Pulling/moving objects, equipment with wheels; Rarely
Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
Climbing/accessing heights; Rarely


Nearest Major Market: Erie