Senior Sourcing and Vendor Management Analyst - Claims

Position Summary

• The hiring manager will also consider candidates for Sourcing and Vendor Management Analyst II (F11).  Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.

• There are multiple positions available in the following areas of focus:
  • Category Manager - Property Inspection and Assessment Services
  • Category Manager - Property Replacement, Mitigation & Relocation Services
• This is an excellent relocation opportunity with generous relocation assistance.

The Sourcing and Vendor Management Analysts (Claims Services) will:

• Support the development and implementation of strategic category management initiatives specific to P&C Claims, including but not limited to: Appraisers, Independent Adjusters, Property Adjusters (independent or firm-based), Estimators, Restoration Services, Housing and Accommodation Services, Property Subrogation Services and Claims Technology Management Services.
• Conduct spend analysis initiatives.
• Lead necessary RFx processes to align with P&C Claims requirements.
• Negotiate competitive pricing, service level agreements (SLAs) and performance guarantees.
• Collaborate with P&C Claims leadership, field claims adjusters, branch location leadership and Sourcing leadership across various lines of business and spend portfolios.
• Drive Cost reduction strategies. 

Establishes critical business and/or IT relationships with leadership structures to support, develop and implement sourcing and vendor management initiatives that align to successful obtainment of organizational objectives.  Conducts vendor performance analysis and management in collaboration with risk management and category stakeholders to maintain and improve performance delivery expectations.  Support and/or lead negotiation and bidding strategies along with commercial agreement efforts in order to deliver value-add opportunities based upon current and future business needs.

This position will have a focus on vendor relationship and performance management, contract development, agreement negotiations, and strategy development.

Duties and Responsibilities

• Develops and leverages a broad view of commercial agreements with vendors to obtain terms and cost structures on behalf of business and/or IT stakeholders. Utilizes industry knowledge and vendor relationships to create enterprise-wide goods and/or services efficiencies and cost improvement opportunities.
• Leverages historical knowledge and experience to effectively guide business and/or IT leadership through the commercial agreement development and execution process, regardless of document type or category.
• Effectively navigates all aspects of negotiating complex agreements, and applies well-informed guidance, both internally and externally, towards the development and agreement of value-add, favorable terms and conditions.
• Work cross-functionally throughout the organization to develop and collaboratively manage vendor relationships and performance, that span multiple business categories and segmentation types.
• Takes appropriate actions, both internally and externally, to positively manage vendor performance expectations and to drive innovation, cost savings and business continuity programs.
• Assists in the negotiation, implementation and enforcement of vendor performance guidelines, obligations and service level agreements to the organization. 
• Coaches and trains team members and stakeholders on how to apply strategies that develop effective, value add interventions, and the use of metrics to drive results and maintain effective vendor relationships.
• Leads negotiation teams and coach/train others in developing and adapting negotiation skills.  Leverages industry analysis and research to support negotiation efforts.
• Adapts negotiation style and tactics based upon the organizational need to deliver the best results that align with the desired intent and stakeholder objective(s).  
• Identifies, develops, and leads sourcing strategy initiatives. Partners with key business and/or IT stakeholders to define and implement effective, long-term opportunities to support the organization and collaboratively works towards strategy support.
• Performs market research, evaluates financial drivers and conducts industry benchmarking to analyze trends and gather information that will support internal stakeholders, identify best practices, reduce costs, and develop value-add sourcing strategies.
• Provides advice and leads proactive opportunities for key business and/or IT stakeholders in the use of a competitive bidding event to advantageously assess market conditions that drive improved financial positions for the organization.
• Advises on company policies, as well as legal guidelines and contractual best practices when guiding vendors through the organizational principles and standards.
• Assists in the governance and risk assessment programs to support business continuity, protection of company assets, and compliance with corporate, contract and regulatory policies.
• Completes special projects and leads process improvement initiatives as required.
   

Duties and Responsibilities (cont'd if applicable)

The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

Qualifications

Minimum Education and Experience Requirements

• Bachelor’s degree and four years’ related experience; or
• Associate degree and six years’ related experience; or
• High school diploma or GED and eight years’ related experience, required.

Additional Experience

• Demonstrated experience in contract negotiation, strategic sourcing, or supplier/vendor relationship management required.  
• Working knowledge of word processing and spreadsheet software required.
• Working knowledge of project management software preferred.
• Strong knowledge of purchasing regulations and laws preferred. 
• Familiarity and technical competence in purchasing management software or automated procurement systems preferred.
• Strong working knowledge of insurance industry preferred.
• Knowledge of contract relationships to financial/operation reporting preferred.

Physical Requirements