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Senior Training Delivery Specialist

Date: May 1, 2023

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Human Resources Division

Department of Position: Learning & Development Dept 

Work from:

Salary Range:

$66,625.00 - $106,427.00 

*salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

•          Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.

•          Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.

•          A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.

•          A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.

•          Paid vacation, personal days, sick days, bereavement days and parental leave.

•          Career development, including a tuition reimbursement program for higher education and industry designations.

•          Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.


Position Summary

Develops and delivers specialized, technical training. Coordinates the delivery and design of programs within scope of responsibility.

  • This position is being reposted.  If you have applied you do not need to reapply, your application is under consideration.
  • This is a home office position in Erie, PA with hybrid work schedule when not teaching and in class.

Duties and Responsibilities

  • Develops and delivers specialized, technical training curriculum to Employees and Agents, using available
    technologies and advanced delivery methods. Partners with contracted vendors to deliver co-facilitated
    training as required.
  • Consults with leadership to assess current training solutions and recommends training program modifications.
  • Reviews education materials and updates as necessary. Collaborates with other content owners to ensure that content is accurate and current
  • Attends and assists with hosting events in support of training programs, including business after hour events.
  • Assists with projects related to assigned line of business or functional area. Conducts research and makes recommendations as required.
  • Maintains and applies current knowledge of trends affecting the insurance industry and/or adult learning.
  • Develops new and effective ways to deliver educational sessions.
  • Adheres to budgets and company and travel guidelines.
  • May coach and mentor less experienced trainers.

Duties and Responsibilities (cont'd if applicable)

The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.


Job-Specific Knowledge
Cultivates Innovation
Instills Trust
Detail Orientation
Decision Quality
Information Management Skills
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability


Educational Equivalencies
• Bachelor's degree in related field required; or
• Associate's degree in related field and two year related experience required; or
• High school diploma and four year related experience required.


Five years relevant experience in designated training subject area, including a working knowledge of related business operations, procedures and systems required. Experience in training, consulting or a related field required. Designation in a related field (e.g., General Insurance Certification (AINS)) preferred. CE Instructor designation, or willingness to attain, required. Proficiency with facilitation technology required. Delivery territory includes ERIE's entire area of operations. Incumbent may be asked to reside within a particular region or be based out of the Home Office. Travel, including overnight stays, required. Valid driver's license and acceptable driving record required.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely

Nearest Major Market: Erie