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Training Delivery Consultant

Date: May 23, 2023

Location: Erie, PA, US, 16530

Company: Erie Insurance

Division or Field Office:

Human Resources Division

Department of Position: Learning & Development Dept 

Work from:

Home Office, Erie PA 
Salary Range:

$74,622.00 - $119,202.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.


Position Summary

Develops and delivers specialized, technical training. Coordinates the delivery and design of programs within scope of responsibility. Leads projects related to assigned lines of business or functional area.


  • The successful candidate will preferably have experience and training and knowledge of Underwriting, Sales, Agency and/or Claims.
  • The successful candidate will work from the Home Office in Erie PA.

Duties and Responsibilities

Develops and delivers specialized, technical training curriculum to Employees and Agents, using available technologies and advanced delivery methods. Partners with contracted vendors to deliver co-facilitated training as required. May create models and props to support curriculum.


Analyzes performance results and consults with leadership in the branches and Home Office to assess current training solutions and recommends training program modifications. Identifies gaps between ERIE's current competence and organizational directives.


Identifies data sources for consulting purposes. Partners with assigned business unit(s) to identify key metrics that support overall impact and successful transfer of learning objectives.


Leads projects related to assigned line of business or functional area. Conducts research and makes recommendations as required.


Reviews education materials and updates as necessary. Collaborates with other content owners to ensure that content is accurate and current.


Attends and assists with hosting events in support of training programs, including business after hour events.


Maintains and applies current knowledge of trends affecting the insurance industry and/or adult learning.  Develops new and effective ways to deliver educational sessions.


Adheres to budgets and company and travel guidelines.


May coach and mentor less experienced trainers.

Duties and Responsibilities (cont'd if applicable)

The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.


Values Diversity
Nimble Learning
Job-Specific Knowledge
Customer Focus
Cultivates Innovation
Detail Orientation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Decision Quality


Educational Equivalencies

• Bachelor’s degree in related field; or

• Associate’s degree in related field and two years related experience; or

• High school diploma and four years related experience.


Seven years relevant experience in designated training subject area, including a working knowledge of related business operations, procedures and systems required. In-depth experience working with ERIE procedures and policies or related experience required. Experience in training, consulting or a related field required. Designation in a related field (e.g., General Insurance Certification (AINS)) preferred. Technical certifications preferred. Proficiency with estimating systems preferred. Willingness to attain Master Trainer designation, or equivalent designation, within one year of hire required. Travel, including overnight stays, required. Valid driver's license and acceptable driving record required.

Physical Requirements

Lifting/Moving 0-20 lbs; Occasional (<20%)
Lifting/Moving 20-50 lbs; Occasional (<20%)
Ability to move over 50 lbs using lifting aide equipment; Rarely
Driving; Occasional (<20%)
Pushing/Pulling/moving objects, equipment with wheels; Rarely
Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
Climbing/accessing heights; Rarely

Nearest Major Market: Erie