Underwriting Support Specialist I 1
Date: Apr 22, 2025
Location: Erie, PA, US, 16530
Company: Erie Insurance
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Division or Field Office: |
Underwriting Division |
| Department of Position: | Specialty/Middle Mkt/Ops Dept |
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Work from: |
Corporate Office, Erie PA |
| Salary Range: |
$35,120.00 - $56,101.00 * salary range is for this level and may vary based on actual level of role hired for |
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
- Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
- Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
- Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
- The Hiring Manager will also consider candidates for Underwriting Support Specialist II. Level of position offered will be based upon the depth and breadth of selected candidate’s experience and qualifications.
- There may be multiple positions available.
Under close supervision, provides initial review of underwriting reports and follows up on missing and/or supplemental information on an account or policy. Manages transactions related to the underwriting process based on established criteria. Provides service by interacting with Agents, Policyholders and Employees to respond to inquiries regarding underwriting and acts as a resource for questions related to internal processes and systems.
Duties and Responsibilities
- Performs initial review of appraisals, underwriting reports, claims, specified endorsements, renewals, and quotes to identify missing information, according to established criteria. Documents information using online systems as required. Collaborates with underwriters to execute requested policy actions including cancellations, non-renewals and excluding drivers.
- Produces written correspondence to Policyholders and Agents, sets up policies to review prior to renewal, and monitors diaries and renewal reports.
- Contacts Agents for missing or incomplete information on applications, renewals, questionnaires, and endorsement requests, under guidance of underwriter. Orders and monitors receipt of various underwriting reports.
- Assists underwriters in documenting underwriting files and entering data into the appropriate system. Generates documents from ERIE systems as needed.
- Performs less complex policy data changes and verifies coverages as required.
- Identifies necessary forms, attachments, and enclosures accordingly. Types information from various source documents for various lines of business.
The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Capabilities
- Values Diversity
- Nimble Learning
- Self-Development
- Collaborates
- Customer Focus
- Cultivates Innovation
- Optimizes Work Processes (IC)
- Instills Trust
- Ensures Accountability
- Decision Quality
Qualifications
Minimum Educational Requirements
- High school diploma, or GED, required.
- Associate or Bachelor’s degree in business or related field preferred.
Additional Experience
- Willingness to enroll in General Insurance Program or LOMA preferred.
- Working knowledge of on-line systems such as QAS, PMS, DSProWeb, BUNDLL , letter generating software, underwriting portal and on-line manuals and e-mail preferred.
- Working knowledge of Word processing and spreadsheet software preferred.
Physical Requirements
- Lifting/Moving 0-20 lbs; Occasional (<20%)
- Lifting/Moving 20-50 lbs; Occasional (<20%)
- Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
- Driving; Rarely
- Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
- Manual Keying/Data Entry/inputting information/computer use; Constant (>80%)
- Climbing/accessing heights; Rarely
Nearest Major Market: Erie
