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Commercial Audit Specialist

Date: Mar 17, 2023

Location: Harborcreek, PA, US, 16510

Company: Erie Insurance

Division or Field Office:

Customer Service Division

Department of Position: Policy Processing Ops Dept 

Work from:

Knowledge Park Office, Harborcreek PA 
Salary Range:

[[$33,755.00]] - [[$53,921.00]] 

*salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

•          Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.

•          Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.

•          A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.

•          A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.

•          Paid vacation, personal days, sick days, bereavement days and parental leave.

•          Career development, including a tuition reimbursement program for higher education and industry designations.

•          Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.


Position Summary

Under moderate supervision, reviews results of self-reporting, telephone and physical premium audits and communicates changes to underwriting staff and Agents.

  • There are 5 open positions.
  • The successful candidate will work from our Knowledge Park Office and a hybrid schedule may be offered once trained.
  • The successful candidate may be given the option to work fully remote if they are currently full time remote.
  • The Hiring Manager will also consider candidates for Senior Commercial Audit Specialist.  Level of position offered will be based upon the depth and breadth of selected candidate’s experience and qualifications.


Duties and Responsibilities

Processes premium audits using financial records submitted by Policyholders and reviews financial records submitted to dispute the results of a premium audit. Revises audit if needed and communicates the decision to underwriters, Agents and Policyholders.Combine the two above.


Reviews basic audits. Verifies accuracy of figures and reviews notations by auditor. Reviews classification changes recommended by the auditor to determine if code changes are appropriate. Communicates classification changes to underwriters and Agents or requests approval to change classifications.


Understands and applies knowledge of the various manual rules and/or state laws regarding premium audit. Maintains and applies a basic understanding of the rates and premiums for each line of business, data entry formats and procedures used by the section and by underwriting.


Communicates premium audit information to auditors, Agents, Policyholders and Audit Service Companies by telephone and e-mail.


Duties and Responsibilities (cont'd if applicable)

Acts as a liaison to Underwriting, Office of the President, Collections, State Bureaus, and State Insurance Departments on premium audit issues and answer audit-related complaints.


Assists the section supervisor with various projects.


The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


Detail Orientation
Cultivates Innovation
Instills Trust
Decision Quality
Information Management Skills
Values Diversity
Nimble Learning
Job-Specific Knowledge
Customer Focus
Optimizes Work Processes
Ensures Accountability


High school diploma, or GED, required. Two years of experience with commercial insurance, or equivalent, required. Rating experience preferred. Accounting-related experience preferred. Basic knowledge of e-mail, spreadsheet, word-processing software and mainframe systems required. Passing score on LOMASelect tests required. Willingness to enroll in Insurance/Technology courses preferred.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely

Nearest Major Market: Erie