Commercial Liability Claims Specialist

Date: May 20, 2024

Location: Harrisburg, PA, US, 17055

Company: Erie Insurance

Division or Field Office:

Claims Division

Department of Position: Northeast Claims Region 

Work from:

Home in PA 
Salary Range:

$76,115.00 - $121,586.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.


Position Summary

Exercises independent discretion in handling complex and/or high exposure commercial liability claims and commercial litigation.


  • The successful candidate will work from home and ideally live in the Harrisburg area or within the state of Pennsylvania and service the NE Regional Commercial Liability claims.
  • The successful candidate will primarily handle complicated and/or high exposure commercial liability and litigation claims in the Harrisburg area.
  • A company vehicle will be provided.

Duties and Responsibilities

Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.

Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.

Responds to complaints and inquiries and resolves issues.

Selects and directs outside experts, and vendors.

Trains and mentors less experienced staff.

Completes required training.

The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.


Values Diversity
Nimble Learning
Information Management Skills
Customer Focus
Job-Specific Knowledge
Cultivates Innovation
Optimizes Work Processes
Instills Trust
Ensures Accountability
Decision Quality


High school diploma or GED required.

Associates or bachelors degree preferred.

Five years' previous claims handling experience or equivalent experience in the legal field required.

Completion of Associate in Claims (AIC) program preferred.

Commercial, Property, Casualty, Underwriter (CPCU) designation preferred.

Appropriate license as required by state. 

Valid driver's license and good driving record required.

Travel for training may be required.

Physical Requirements

Lifting/Moving 0-20 lbs; Occasional (<20%)
Lifting/Moving 20-50 lbs; Occasional (<20%)
Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
Driving; Occasional (<20%)
Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
Climbing/accessing heights; Rarely

Nearest Major Market: Harrisburg