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Material Damage Adjuster II

Date: Nov 23, 2022

Location: Harrisburg, PA, US, 17055

Company: Erie Insurance

Division or Field Office:

Harrisburg Branch Office

Department of Position: Claims Department 

Work from:

Home

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

•          Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.

•          Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.

•          A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.

•          A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.

•          Paid vacation, personal days, sick days, bereavement days and parental leave.

•          Career development, including a tuition reimbursement program for higher education and industry designations.

•          Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts, up to $12,500 a year.

 

Position Summary

Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage within authority.

 

  • Valid PA Motor Vehicle Physical Damage Appraisers license is required.
  • This is a remote/work from home position with preference for individuals residing in Northumberland, Schuylkill, Columbia and Lebanon counties.
  • The Hiring Manager will also consider candidates for Material Damage Adjuster II; level of position offered will be based upon the depth and breadth of selected candidate’s experience and qualifications.
  • A company car, gas card, and equipment to work from home will be provided
  • All Employees that work remotely must have access to internet service bandwidth speeds that meet ERIE’s requirement of 50 mbps download and 10 mbps upload. 

Duties and Responsibilities

Makes arrangements with repair shops, Policyholders or claimants to inspect vehicles. Photographs damaged areas and writes estimates on all claims when necessary. Determines rental needs and controls costs according to company guidelines.

Negotiates with repair shops on cost of repairs. Establishes value and settles total losses. Handles disposal of salvage within authority.

Distinguishes cause of damage for appropriate policy coverage.

Issues settlement checks and keeps appropriate records.

Establishes rapport with Agents and claims adjusters.

Contacts Policyholders and claimants regarding complaints stemming from original adjustment.

Attends appropriate training sessions.

Handles all material damage claims as assigned.

At the request of Underwriting, evaluates antique and classic cars for coverage value.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Competencies

Values Diversity
Self-Development
Nimble Learning
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes
Job-Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality

Qualifications

High school diploma, or GED, required. 

Two years of experience in body shop, general claims handling OR completion of formal ERIE training program, required. 

Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company. 

Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. 

Willingness to obtain and maintain any required licenses. 

Valid driver’s license and good driving record required.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Frequent (50-80%)
Pushing/Pulling; Frequent (50-80%)
Manual Keying/Data Entry; Often (20-50%)
Climbing; Rarely


Nearest Major Market: Harrisburg