Commercial Liability Claims Specialist

Date: Jul 9, 2025

Location: Indianapolis, IN, US, 46201

Company: Erie Insurance

Division or Field Office:

Claims Division

Department of Position: Claims Department 

Work from:

Home in Indianapolis, IN or Southern Indianapolis, IN
Salary Range:

$77,638.00 - $124,019.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

 

Position Summary

Exercises independent discretion in handling complex and/or high exposure commercial liability claims and commercial litigation.

 

  • The successful candidate will ideally reside in the state of Indianapolis, IN or southern IN.
  • The successful candidate will handle commercial general liability losses in the Indianapolis region to include southern IN.
  • The successful candidate will handle some commercial general liability litigation matters.
  • This a remote work from home position.
  • A company vehicle will be provided.
  • The successful candidate will have the licenses required for KY at the time of hire or within 45 days if external and 90 days if an internal hire. Other state license requirements to be secured as the business need arises.
  • The successful candidate must be willing to travel when required for claim investigation and litigation proceedings such as attending mediations and trials.

Duties and Responsibilities

  • Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
  • Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.
  • Responds to complaints and inquiries and resolves issues.
  • Selects and directs outside experts, and vendors.
  • Trains and mentors less experienced staff.
  • Completes required training.


The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

Values Diversity
Nimble Learning
Self-Development
Information Management Skills
Collaborates
Customer Focus
Job-Specific Knowledge
Cultivates Innovation
Optimizes Work Processes (IC)
Instills Trust
Ensures Accountability
Decision Quality

Qualifications

Minimum Educational Requirements

  • High school diploma or GED required.
  • Associates or bachelors degree preferred.


Additional Experience 

  • Five years' previous claims handling experience or equivalent experience in the legal field required.
  • Travel for training may be required.

 

Designations and/or Licenses 

  • Completion of Associate in Claims (AIC) program preferred.
  • Commercial, Property, Casualty, Underwriter (CPCU) designation preferred.
  • Appropriate license as required by state. 
  • Valid driver's license and good driving record required.

Physical Requirements

Use of Personal Protective Equipment (PPE) is required for this role.
Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
Climbing/accessing heights; Rarely
Driving; Occasional (<20%)
Lifting/Moving 0-20 lbs; Occasional (<20%)
Lifting/Moving 20-50 lbs; Occasional (<20%)
Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)


Nearest Major Market: Indianapolis