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Property Adjuster I

Date: Nov 16, 2021

Location: Indianapolis, IN, US, 46240

Company: Erie Insurance

Division or Field Office:

Indiana Branch Office

Department of Position: Claims Department 

Hiring Manager:

Priscilla D. Beaumont

Work from:


Salary Grade:




Talent Acquisition Partner:

Catherine G. Pero

Posting Expiration:


Position Summary

Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims.


  • This is a remote, work from home position in Indiana
  • A company car and equipment to work from home will be provided
  • The hiring manager will also consider candidates for Property Adjuster II.  Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
  • The selected candidate will ideally live in Shelby, Rush, Henry County and/or surrounding areas

Duties and Responsibilities

Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims.


Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required.


Documents claim files and submits final report to file for closure.


Identifies subrogation situations and initiates appropriate action.


Services assigned territory and brings assigned claims to conclusion.


Interacts with Agents and district sales managers on matters of mutual concern.


Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required.


Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.


Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.


Successfully completes Technical Learning Center Training within one year of hire date.


Participates on Catastrophe Team when required.


Values Diversity
Nimble Learning
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes
Job-Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality


Minimum Required Education Equivalents:

•High School Diploma or GED and two years of related experience required; or
•High School Diploma or GED and successful completion of Smart Start Training Program required; or
•Bachelor’s Degree required


Willingness to pursue and complete Technical Learning Center Training required. Successful completion of AIC 33 and AIC 35 preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Willingness to obtain and
maintain any required licenses. Valid driver’s license and good driving record required.


Physical Requirements

Lifting 0-20 lbs; Often (20-50%)
Lifting 20-50 lbs; Often (20-50%)
Lifting Over 50 lbs; Often (20-50%)
Driving; Frequent (50-80%)
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Often (20-50%)
Climbing; Moderate (30-40%)

Nearest Major Market: Indianapolis