Heavy Equipment Specialist

Date: Nov 21, 2019

Division or Field Office:

Philadelphia Claims Office

Department of Position: Claims Department 

Work from:

Home in PA


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.


Position Summary

As a Heavy Equipment Specialist for the Philadelphia Branch Office, ideally living in Southeastern Pennsylvania you will be responsible for handling heavy equipment damage assignments.


  • This position is work from home, ideally living in southeast Pennsylvania servicing Philadelphia area and surrounding counties, North up to Allentown, and parts of New Jersey.
  • A company car is provided.
  • Pennsylvania Motor Vehicle Physical damage Appraisers License is required.
  • Experience using Mitchell Truck Est is preferred.
  • Extensive knowledge of Heavy Equipment parts and repairing
Duties and Responsibilities

Handles heavy equipment damage assignments including, but not limited to, trucks and trailers of all sizes, bulldozers, earth movers, drag lines and cranes. 

 Writes or reviews estimates on heavy equipment losses, arranges repairs and negotiates repair costs with repair shops. 

 Negotiates equipment down time claims. 

 Establishes value and settles total losses, disposes of salvage and keeps related records.

 Distinguishes cause of damage for appropriate policy coverages. Checks coverage on all losses. (Confirms coverage).


Issues settlement checks and keeps appropriate records.


Contacts Policyholders and claimants regarding complaints stemming from original adjustment. 

 Serves as a consultant to the branch offices on heavy equipment losses.


The first seven duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Ability To Learn And Follow Procedures
Ability to Manage Complexity
Decision Making
Developing And Maintaining Relationships
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Planning And Organizing
Problem Analysis
Service Orientation
Time Management

High school degree or equivalent required. Six years of material damage adjusting experience and some heavy equipment adjusting experience, or equivalent experience as a heavy equipment repairman, mechanic or estimator.  Extensive knowledge of heavy equipment field, including ability to estimate damage and establish value of heavy equipment required. The position requires the incumbent to travel, including overnight stays. Valid driver's license required.

Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Occasional (<20%)
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Occasional (<20%)
Climbing; Rarely

Nearest Major Market: Philadelphia

Job Segment: Claims, Insurance