IT Analyst

Coordinates transitions to new vendors, new business or technical processes, new technology or significant changes to current technology. Implements changes that will affect business or technical processes with a moderate to high impact for stakeholders and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business Data Business Intelligence Security Quality User Experience Production Control.

This role will focus on Business Analyst support activities related to the roll out of the new ErieSecure Business product roll out.  This product will be followed by the Workers' Comp product release. Responsibilities include but not limited to working with business and IT to prioritize incoming work, eliciting requirements for features, and working with the team to provide optimal solutions.

Preferred Experience & Skills include: General business analysis skills, excellent communication skills, and familiarity with the Agile methodology.

Analyzes business or technical processes with a moderate to high impact for stakeholders.

Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes.

Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects. 

Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).

Ensures actions are in alignment with enterprise strategies.

Participates in the execution and implementation of solutions.

Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.

Minimum Educational Requirements and Experience Equivalencies: • Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience; or • Associate's degree in a technical field, plus four years' related experience; or • High school diploma plus six years' related experience.