IT Analyst

Date: May 1, 2020

Division or Field Office:

Business Apps & Sprt Division

Department of Position: Commercial Lines Tech Dept 

Work from:

Corporate Office, Erie PA

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

 

Position Summary

Coordinates transitions to new vendors, new business or technical processes, new technology or significant changes to current technology. Implements changes that will affect business or technical processes with a moderate to high impact for stakeholders and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business Data Business Intelligence Security Quality User Experience Production Control.

This role will focus on Business Analyst support activities related to the roll out of the new ErieSecure Business product roll out.  This product will be followed by the Workers' Comp product release. Responsibilities include but not limited to working with business and IT to prioritize incoming work, eliciting requirements for features, and working with the team to provide optimal solutions.

Preferred Experience & Skills include: General business analysis skills, excellent communication skills, and familiarity with the Agile methodology.

Duties and Responsibilities

Analyzes business or technical processes with a moderate to high impact for stakeholders.

 

Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes.

 

Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects. 

 

Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).

 

Ensures actions are in alignment with enterprise strategies.

 

Participates in the execution and implementation of solutions.

 

Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.

Competencies
Ability To Learn And Follow Procedures
Ability to Manage Complexity
Business Acumen
Decision Making
Developing And Maintaining Relationships
Influencing Skills
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Planning And Organizing
Problem Analysis
Resourcefulness
Service Orientation
Time Management
Using Tables And Graphs
Qualifications

Minimum Educational Requirements and Experience Equivalencies: • Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience; or • Associate's degree in a technical field, plus four years' related experience; or • High school diploma plus six years' related experience.

Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely


Nearest Major Market: Erie

Job Segment: Business Analyst, User Experience, Business Intelligence, Technology