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Material Damage Adjuster II

Date: Aug 5, 2022

Location: Newburgh, NY, US, 12550

Company: Erie Insurance

Division or Field Office:

New York Branch Office

Department of Position: Claims Department 

Work from:

Home, within assigned NY territory


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.


Position Summary

  • This a remote position, working from home within the assigned territory.
  • The candidate ideally will live in the Hudson Valley, greater Newburgh area, Spring Valley, White Plains or Poughkeepsie and service that area and surrounding territories.
  • The Hiring Manager will also consider candidates for Material Damage Adjuster I.  Level of position offered will be based upon the depth and breadth of selected candidate’s experience and qualifications.     
  • A company car and gas card will be provided.


Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage.

Duties and Responsibilities

Arranges to inspect vehicles, driving to site of accident/damage within assigned territory or others if required. Photographs damaged areas, writes estimates, determines rental need and controls those costs according to company guidelines.


Negotiates repair costs, establishes value, settles total losses and handles disposal of salvage.


Distinguishes cause of damage for appropriate policy coverage.


Issues settlement checks and keeps appropriate records.


Responds to Policyholders and claimants complaints stemming from original adjustment.


Establishes rapport with Agents and claims adjusters.


At the request of Underwriting, evaluates antique and classic cars for coverage value.


Attends appropriate training sessions.


The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Duties and Responsibilities (cont'd if applicable)


Values Diversity
Nimble Learning
Information Management Skills
Customer Focus
Cultivates Innovation
Job-Specific Knowledge
Instills Trust
Optimizes Work Processes
Decision Quality
Ensures Accountability


High school diploma, or GED, required. Five years experience in body shop or insurance claims adjusting, including estimate writing experience required. Experience with The ERIE preferred. Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two weeks. Appropriate license as required by state. Valid driver's license and good driving record required.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Frequent (50-80%)
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Occasional (<20%)
Climbing; Rarely

Nearest Major Market: Middletown
Nearest Secondary Market: Poughkeepsie