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Material Damage Adjuster I

Date: Sep 20, 2022

Location: Parkersburg, WV, US, 26102

Company: Erie Insurance

Division or Field Office:

West Virginia Branch Office

Department of Position: Claims Department 

Work from:

Home within West Virginia territory


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.


Position Summary

Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage within authority.


  • This is a remote, work from home position in West Virginia with the ideal candidate will live within Mercer or Raleigh County
  • The territory will cover Mercer, Raleigh, Wyoming, Monroe, McDowell, Summers, and Mingo County
  • The Hiring Manager will also consider candidates for Material Damage Inside Adjuster II.  The level of position offered will be based upon the depth and breadth of selected candidate’s experience and qualifications.
  • This position requires a West Virginia adjusters license
  • Company car and gas card will be provided

Duties and Responsibilities

Makes arrangements with repair shops, Policyholders or claimants to inspect vehicles. Photographs damaged areas and writes estimates on all claims when necessary. Determines rental needs and controls costs according to company guidelines.

Negotiates with repair shops on cost of repairs. Establishes value and settles total losses. Handles disposal of salvage within authority.

Distinguishes cause of damage for appropriate policy coverage.

Issues settlement checks and keeps appropriate records.

Establishes rapport with Agents and claims adjusters.

Contacts Policyholders and claimants regarding complaints stemming from original adjustment.

Attends appropriate training sessions.

Handles all material damage claims as assigned.

At the request of Underwriting, evaluates antique and classic cars for coverage value.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


Values Diversity
Nimble Learning
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes
Job-Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality


High school diploma, or GED, required. 

Two years of experience in body shop, general claims handling OR completion of formal ERIE training program, required. 

Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company. 

Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. 

Willingness to obtain and maintain any required licenses. 

Valid driver’s license and good driving record required.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Frequent (50-80%)
Pushing/Pulling; Frequent (50-80%)
Manual Keying/Data Entry; Often (20-50%)
Climbing; Rarely

Nearest Major Market: Marietta