Liability Adjuster

Date: Mar 16, 2019

Location: Roanoke, VA, US, 24018

Job requisition: 13388
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Division or Field Office:

Roanoke Branch Office

Department of Position: Claims Department 

Work from:

 

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

 

Position Summary

Exercises independent discretion or judgment in handling of personal lines and commercial auto claims involving questionable or clear liability issues. Handles simple property damage and litigation claims, limited to small claims court.

 

  • The role can be based in the Roanoke or Waynesboro Office.  For highly qualified candidates, consideration may be made to work remote. 

Duties and Responsibilities

  • Establishes immediate contact with Policyholders and claimants, conducts investigations, interviews insureds, witnesses and physicians, evaluates and makes recommendations regarding coverage.
  • Sets and maintains adequate reserves, obtains reports and related materials, determines liability and total value of claim, and issues checks or declines payment.
  • Documents files and submits final report.
  • Identifies subrogation situations and initiates appropriate action.
  • Within designated authority, negotiates with plaintiff attorney as required.
  • Develops and applies a working knowledge of legal and medical claims terminology and procedures.
  • Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
  • Participates on Catastrophe Team when required.

 

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Competencies

Ability To Learn And Follow Procedures

Ability To Maintain Composure

Ability to Manage Complexity

Decision Making

Developing And Maintaining Relationships

Influencing Skills

Information Management Skills

Interpersonal Communication

Job-Specific Knowledge

Planning And Organizing

Problem Analysis

Service Orientation

Stress Tolerance

Time Management

Qualifications

High school diploma or GED required. Bachelor's degree preferred. One year claims adjusting experience, preferably with casualty claims, or equivalent educational experience, required. Position requires incumbents to provide support for property claims during periods of heavy volume.  Appropriate license as required by state.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)

Lifting 20-50 lbs; Occasional (<20%)

Lifting Over 50 lbs; Occasional (<20%)

Driving; Rarely

Pushing/Pulling; Occasional (<20%)

Manual Keying/Data Entry; Often (20-50%)

Climbing; Rarely


Nearest Major Market: Roanoke

Job Segment: Adjuster, Liability, Claims, Law, Insurance, Legal

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