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Commercial Liability Claims Specialist

Date: Jan 20, 2023

Location: Rochester, NY, US, 14623

Company: Erie Insurance

Division or Field Office:

Claims Division

Department of Position: Claims Department 

Work from:

Home in New York 

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

•          Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.

•          Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.

•          A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.

•          A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.

•          Paid vacation, personal days, sick days, bereavement days and parental leave.

•          Career development, including a tuition reimbursement program for higher education and industry designations.

•          Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

 

Position Summary

Exercises independent discretion or judgment in handling complex and/or high exposure commercial liability claims. Evaluates and makes recommendations regarding coverage of claims. Also assists or acts on behalf of claims supervisor and litigation specialist when required.

 

  • The successful candidate will work from home and ideally reside in New York.  

Duties and Responsibilities

Establishes face-to-face contact with Policyholders, claimants and/or their representatives regarding commercial liability claims. Interviews insureds, claimants and others as required.

 

Conducts extensive investigation into coverage, liability and valuation of claims. Exercises independent judgment and discretion in determining liability and total value of claims. Makes recommendations regarding coverage of claims and utilizes outside experts and counsel when necessary.

 

Documents claims files. Sets and maintains reserves.

 

Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.

 

Interacts with Agents, sales management and commercial underwriting. Regularly communicates claims status to all interested parties.

 

Serves as a resource for other claims handlers regarding commercial liability claims handling.

 

Assists in training adjusters as requested.

 

Utilizing available opportunities, remains current on commercial claims handling practices and trends.

 

Assigns and directs activity of independent adjusters.

 

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Competencies

Values Diversity
Nimble Learning
Self-Development
Information Management Skills
Collaborates
Customer Focus
Job-Specific Knowledge
Cultivates Innovation
Optimizes Work Processes
Instills Trust
Ensures Accountability
Decision Quality

Qualifications

High school diploma, or equivalent, required. Bachelor's degree preferred. Five years of previous claims handling experience or equivalent experience in the medical or legal field required. Successful completion of Associate in Claims (AIC) program preferred. CPCU designation or progress toward preferred. Appropriate license as required by state. Valid driver's license and good driving record required.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Occasional (<20%)
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Often (20-50%)
Climbing; Rarely


Nearest Major Market: Rochester