Material Damage Adjuster I

Date: Aug 10, 2019

Location: Silver Spring, MD, US, 20904

Job requisition: 14004
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Division or Field Office:

Silver Spring Branch Office

Department of Position: Claims Department 

Work from:

 

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

 

Position Summary

Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage within authority.

 

  • The candidate will work form home in Silver Spring, MD and service Anne Arundel, Howard & Prince George counties.
  • Candidates with above minimum qualifications may be considered for a Material Damage Adjuster II position.  The number of years and scope of experience determine level.
  • A company car will be provided.

Duties and Responsibilities

  • Handles all material damage claims as assigned.
  • Makes arrangements with repair shops, Policyholders or claimants to inspect vehicles. Photographs damaged areas and writes estimates on all claims when necessary. Determines rental needs and controls costs according to company guidelines.
  • Negotiates with repair shops on cost of repairs. Establishes value and settles total losses. Handles disposal of salvage within authority.
  • Distinguishes cause of damage for appropriate policy coverage.
  • Issues settlement checks and keeps appropriate records.
  • Establishes rapport with Agents and claims adjusters.
  • Contacts Policyholders and claimants regarding complaints stemming from original adjustment.
  • Attends appropriate training sessions.
  • At the request of Underwriting, evaluates antique and classic cars for coverage value.
  • Competencies

    Ability To Learn And Follow Procedures

    Ability to Manage Complexity

    Arithmetic Computation

    Decision Making

    Developing And Maintaining Relationships

    Information Management Skills

    Interpersonal Communication

    Job-Specific Knowledge

    Numerical Reasoning

    Oral Communication

    Planning And Organizing

    Problem Analysis

    Service Orientation

    Time Management

    Qualifications

    High school diploma, or GED, required. Two years of experience in body shop or insurance claims adjusting, including estimate writing OR completion of ERIE’s Smart Start Program, required. Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Willingness to obtain and maintain any required licenses. Valid driver’s license and good driving record required.

    Physical Requirements

    Lifting 0-20 lbs; Occasional (<20%)

    Lifting 20-50 lbs; Occasional (<20%)

    Lifting Over 50 lbs; Occasional (<20%)

    Driving; Frequent (50-80%)

    Pushing/Pulling; Frequent (50-80%)

    Manual Keying/Data Entry; Often (20-50%)

    Climbing; Rarely


    Nearest Major Market: Washington DC

    Job Segment: Adjuster, Underwriter, Claims, Insurance

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