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Heavy Equipment Specialist

Date: May 20, 2023

Location: Syracuse, NY, US, 13210

Company: Erie Insurance

Division or Field Office:

Harrisburg Branch Office

Department of Position: Claims Department 

Work from:

Home within territory
Salary Range:

$66,625.00 - $106,427.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.


Position Summary

Responsible for handling heavy equipment damage assignments.


  • The successful candidate will ideally reside in the Syracuse or Utica area but consideration will be given to candidates in other areas of New York.
  • Moderate to High knowledge of Heavy Equipment, their parts and repairing are required.
  • A company car is provided.
  • Experience using Mitchell TruckEst is preferred.

Duties and Responsibilities

Handles heavy equipment damage assignments including, but not limited to, trucks and trailers of all sizes, bulldozers, earth movers, drag lines and cranes. 

 Writes or reviews estimates on heavy equipment losses, arranges repairs and negotiates repair costs with repair shops. 

 Negotiates equipment down time claims. 

 Establishes value and settles total losses, disposes of salvage and keeps related records.

 Distinguishes cause of damage for appropriate policy coverages. Checks coverage on all losses. (Confirms coverage).


Issues settlement checks and keeps appropriate records.


Contacts Policyholders and claimants regarding complaints stemming from original adjustment. 

 Serves as a consultant to the branch offices on heavy equipment losses.


The first seven duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


Values Diversity
Nimble Learning
Information Management Skills
Customer Focus
Cultivates Innovation
Job-Specific Knowledge
Instills Trust
Optimizes Work Processes
Decision Quality
Ensures Accountability


High school degree or equivalent required. Six years of material damage adjusting experience and some heavy equipment adjusting experience, or equivalent experience as a heavy equipment repairman, mechanic or estimator.  Extensive knowledge of heavy equipment field, including ability to estimate damage and establish value of heavy equipment required. The position requires the incumbent to travel, including overnight stays. Valid driver's license required.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Occasional (<20%)
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Occasional (<20%)
Climbing; Rarely

Nearest Major Market: Syracuse