Material Damage Adjuster II

Date: Sep 18, 2019

Division or Field Office:

Illinois Branch Office

Department of Position: Claims Department 

Work from:

Home in Illinois


At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.  To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.


Position Summary

Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage.

  • This position works from home ideally living in and servicing Southern Illinois near, Franklin, Williamson or surrounding counties.
  • Candidates with below minimum qualifications may be considered for a Material Damage Adjuster I position.
  • A company car is provided.
Duties and Responsibilities
  • Arranges to inspect vehicles, driving to site of accident/damage within assigned territory or others if required. Photographs damaged areas, writes estimates, determines rental need and controls those costs according to company guidelines.
  • Negotiates repair costs, establishes value, settles total losses and handles disposal of salvage.
  • Distinguishes cause of damage for appropriate policy coverage.
  • Issues settlement checks and keeps appropriate records.
  • Responds to Policyholders and claimants complaints stemming from original adjustment.
  • Establishes rapport with Agents and claims adjusters.
  • At the request of Underwriting, evaluates antique and classic cars for coverage value.
  • Attends appropriate training sessions.
  • The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
Ability To Learn And Follow Procedures
Ability to Manage Complexity
Arithmetic Computation
Decision Making
Developing And Maintaining Relationships
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Numerical Reasoning
Oral Communication
Planning And Organizing
Problem Analysis
Service Orientation
Time Management

High school diploma, or GED, required. Five years experience in body shop or insurance claims adjusting, including estimate writing experience required. Experience with The ERIE preferred. Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two weeks. Appropriate license as required by state. Valid driver's license and good driving record required.

Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Frequent (50-80%)
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Occasional (<20%)
Climbing; Rarely

Nearest Major Market: Carbondale

Job Segment: Adjuster, Underwriter, Claims, Insurance