Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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GSOC Associate Watch Officer
GSOC Associate Watch Officer Erie, PA, US, 16506 May 20, 2024
Erie, PA, US, 16506 Other
Claims Facilitator
Claims Facilitator Canton, OH, US, 44711 May 16, 2024
Canton, OH, US, 44711 Customer Service
Inside Claims Representative
Inside Claims Representative Raleigh, NC, US, 27518 May 15, 2024
Raleigh, NC, US, 27518 Customer Service
Property Adjuster II
Property Adjuster II Hagerstown, MD, US, 21742 May 15, 2024
Hagerstown, MD, US, 21742 Claims
Learning & Knowledge Architect I
Learning & Knowledge Architect I Erie, PA, US, 16509 May 9, 2024
Erie, PA, US, 16509 Human Resources
Claims Support Specialist II
Claims Support Specialist II Lexington, KY, US, 40508 May 3, 2024
Lexington, KY, US, 40508 Claims
Customer Service Rep / First Notice of Loss (FNOL) Representative II - now starting at $21.06/hr Erie, PA, US, 16530 Customer Service
Policy Servicing Specialist I
Policy Servicing Specialist I Harborcreek, PA, US, 16510-4674 Apr 26, 2024
Harborcreek, PA, US, 16510-4674 Other
Customer Advocate I
Customer Advocate I Erie, PA, US, 16530 Apr 26, 2024
Erie, PA, US, 16530 Customer Service
Claims Facilitator
Claims Facilitator Murrysville, PA, US, 15668 Apr 18, 2024
Murrysville, PA, US, 15668 Customer Service