Customer Service

We work hard to provide great service and insurance protection for more than six million customers, and take pride in our top-notch customer support. If you like working with people and problem solving, our Customer Care team could be a great fit for you. Our customer advocates and first notice of loss representatives (FNOL) are often the first point of contact for customers, agents, and employees. We hire customer service representatives with a diverse range of experience and education for these roles, to provide a positive customer service experience.

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Title Location Department
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Project Manager (IT)/Sr Project Manager (IT)
Project Manager (IT)/Sr Project Manager (IT) Erie, PA, US, 16504 Nov 8, 2024
Erie, PA, US, 16504 Information Technology
Liability Adjuster
Liability Adjuster Rochester, NY, US, 16423 Oct 29, 2024
Rochester, NY, US, 16423 Claims
Claims Support Specialist II
Claims Support Specialist II Rochester, NY, US, 14618 Oct 22, 2024
Rochester, NY, US, 14618 Claims
First Notice of Loss (FNOL) Representative II - now starting at $21.06/hr Erie, PA, US, 16501 Customer Service
Property Adjuster II/ Property Adjuster I
Property Adjuster II/ Property Adjuster I Hagerstown, MD, US, 21742 Oct 11, 2024
Hagerstown, MD, US, 21742 Claims